Consumer engagement

The Southern Adelaide Local Health Network (SALHN) values the positive contributions consumers and the community make in contributing to improvements in health services quality, safety, equity, management and integrity to the decision making process of committees.

SALHN’s Consumer and Community Engagement Model supports a Local Health Network approach, offers diversity of opportunities for involvement and ensures that the consumer voice is embedded in all levels of service planning, design, implementation and evaluation and in patient care.

To Listen, To Act, To Make Better, Together is our organisational principle and was developed by our Partnering with Consumers Advisory Group in 2018.

Consumer Engagement Model Governance Structure (PDF 66KB)

2019 SALHN Consumer Engagement Annual Highlights (PDF 444KB)

Consumer Engagement Framework and Plan 2019-2021

The Southern Adelaie Local Health Network (SALHN) Consumer Engagement Framework and Plan 2019-2021 (PDF MB) shapes the future direction of consumer engagement across all levels of our organisation of to improve health outcomes.

Our plan:

  • We will deliver a service where every part of the service listens and responds
  • We will deliver a service which is respectful, useful and reliable
  • We will deliver a service that is recognised by consumers and staff working together.

How do I get involved?

If you wish to be informed about our opportunities, join our SALHN Distribution List by emailing your contact details to  Emails are sent about upcoming opportunities for partnering with us and what is happening across SALHN.

Consumer Experience results