Your rights and responsibilities
Your right to information, to decide about your care, to consent to treatment, to receive appropriate care and for confidentiality.
Due to COVID-19, changes to services, visiting hours and visitor access now apply.
Monday, Wednesday and Friday, 8.30am to 5:00pm
Appointments are available by phoning reception during office hours.
Full payment is required on the day of consult and includes a gap payment (Medicare reimbursement can be made on the same day)
Children under 16 and holders of a current health care or pension card will be bulk billed.
All after hours consults will also incur a gap payment including holders of health care or pension card.
Medical reports and heavy duty driver’s licences will be billed according to the complexity of the report.
After hours and emergency care is available through the Pinnaroo Soldiers' Memorial Hospital. Please call (08) 8577 9222 if you require urgent after hours medical treatment, or phone 000 for an ambulance.
Non-urgent after hours medical advice is available from Healthdirect Australia helpline: 1800 022 222
We value feedback from patients and take your concerns, suggestions and complaints seriously.
Country Health SA consumer feedback forms are available in the waiting room or on request.
Complaints can also be made through the Health and Community Services Complaints Commissioner.