SA Health is committed to improving the safety and quality of patient care and achieving the best patient outcomes possible.
What is the Safety Learning System (SLS)?
The Safety Learning System is an application that enables all SA Health services to record, manage, investigate and analyse patient and worker incidents as well as consumer feedback .It is also used for capturing information about security services and to record formal notifications such as those for coronial matters or medical malpractice.
The purpose of each of the SLS modules, and which legislation they refer to, is described in the table of Key SLS Modules (PDF 92KB).
Any staff member with an SA Health HAD login can record an incident into SLS.
Skip to sections of information using the corresponding links below:
Benefits of SLS for the consumer and SA Health services includes:
It facilitates good clinical governance by providing a single system across SA Health that manages incidents, consumer feedback and notifications.
SLS has helped embed a culture of safety and quality into the daily routines of most SA Health workers as the findings of the review or investigation of events in SLS provides a means by which valuable lessons can be learnt and quality improvements identified.
The system is used to review trends in reported events and identify specific areas for improvement at both a state-wide and Local Health Network level (LHN).
When combined with information from other systems in the LHN Analytics and Reporting Service (LARS) and QIP Hub, SLS allows all staff to see how SA Health and their health unit compare against the National Safety and Quality Service Standards (in addition to various state key performance indicators).
It helps to inform workers and the public by facilitating the annual publication of the South Australian Patient Safety Report. This report also contains an overview of some of the quality improvement initiatives that have been implemented, some being the result of trends that have been identified from SLS data.
From the introduction of SLS in 2010 we can see an improvement in the reporting of incidents into the system from 32,696 reported for 2011/2012 compared with 61023 reported in 2017-2018. More importantly, we can see an overall reduction in incidents with harm which are down 57% from 2011/2012. This means that since its inception we are now capturing more hazards and near misses which provide us with the information to prevent those from reoccurring or becoming more serious.
Everyone providing services on behalf of SA Health must record all patient related incidents, including near misses, into SLS. All incidents reported into SLS are reviewed and serious incidents undergo more detailed investigation.
Consumer feedback (including complaints, compliments, suggestions and advice) are recorded and managed in SLS to drive improvement in the quality of health care services provided and enable the identification of trends and risk. It also enables health services to ensure that they are responding in a timely manner to the concerns of the consumers.
The Notifications module provides a mechanism for nominated SA Health managers to record details about notifiable incidents. These include deaths (under requirements of the Coroners Act 2003), potential medical malpractice and alleged sexual assault or misconduct incidents.
Coroners and Medical Malpractice notifications are reviewed by SA Health's Legal Governance and Insurance Services Unit (ISU) and referred on to SAICORP as required.
To find SLS on your SA Health computer, click Start > All Programs > Corporate programs > SAH Applications > Safety Learning System
Recording an incident
Any staff member with an SA Health HAD login can record an incident into SLS. Undergraduates/students are encouraged to learn how to record incidents into SLS, but the Clinical supervisor must be entered under ‘Other people involved’ as the ‘Reporter of the incident’.
If you have any recommendations for changes to SLS, please complete all sections of the Change Request Form (PDF 29KB) and send to local Safety and Quality Manager. Prior to submitting the form, local consultation with all potential affected users of the requested change must occur. Affected users include administrators of other SLS modules, WHS managers, committees and Safety and Quality governance.
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