Your Rights and Responsibilities
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Your right to information, to decide about your care, to consent to treatment, to receive appropriate care and for confidentiality
Mount Gambier and Districts Health Service
Contact details
For all emergencies phone 000
Postal address: PO Box 267 Mount Gambier SA 5290
Email: Health.LimestoneCoast@sa.gov.au
Mount Gambier and Districts Health Service is part of the Limestone Coast Local Health Network and provides acute and specialist health inpatient services across a broad range of specialities.
Emergency Department
In an Emergency
Call Triple Zero (000) for immediate ambulance assistance. Do not attempt to drive yourself if your condition is serious.
At Mount Gambier and Districts Health Service (MGDHS), our Emergency Department (ED) provides high-quality, compassionate emergency care 24 hours a day, 7 days a week. Whether you're facing a serious illness, injury, or need urgent medical attention, our experienced team is here to help—any time, day or night.
For non-life-threatening conditions, please consider visiting your GP or local urgent care centre. You can use the Health Direct Online Service Finder.
Information for visitors
Family are welcome and visitors play an important part in any patient’s stay. If you are planning on visiting:
- Our friendly team can assist with advising the best time.
- Patient and staff safety is paramount. If you are unwell, please reconsider waiting until you are feeling better. Alternatively, please consider wearing a mask.
- Hand hygiene is important in ensuring we limit the spread of diseases.
- To keep up to date with service changes and important updates follow our Facebook page.
Car parking
Parking is available at the front and side of the hospital. Additional spaces are available on Allison Street with a pathway leading to the buildings.
Disabled access
The building is wheelchair accessible and there are toilets for people with disability. Please ask at Reception.
Public wi-fi
People who visit a number of SA Health sites will now have access to free Wi-Fi. For more information, go to the Public Wi-Fi page.
SA Health's electronic medical record - Sunrise EMR & PAS
The electronic medical record (EMR) used in South Australia is called Sunrise EMR & PAS. It is a state-based electronic medical record that replaces the need for paper-based documentation and provides a consistent and complete electronic medical record for patients across SA Health hospitals and health services where it has been activated.
Clinicians at Mount Gambier and Districts Health Service use the EMR to document all aspects of patient care. For more information about the EMR and training requirements for clinicians, visit the SA Health website at www.sahealth.sa.gov.au/sunrise.