Your Rights and Responsibilities (English)
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Your right to information, to decide about your care, to consent to treatment, to receive appropriate care and for confidentiality
Bordertown Memorial Hospital provides acute services ranging from in-hospital care for adults and children by local general practitioners to outpatients and aged care beds and is part of the Limestone Coast Local Health Network (LCLHN)
Patients may commence their stay at Bordertown Memorial Hospital but finish their care at one of the neighbouring hospitals with specialist medical or allied health input when required. All hospitals in the South East work collaboratively to support the patient care needs of the region.
In a medical emergency phone 000 and await ambulance attendance
For all other presentations, when you arrive at the Bordertown Memorial Hospital accident and emergency service, you will be seen by a nurse to collect information and assess your illness or injury prior to seeing a doctor.
If you are experiencing a mental health emergency you can present to the accident and emergency service at Bordertown Memorial Hospital.
Alternatively, telephone Rural and Remote Mental Health Service on 13 14 65 for mental health counselling, support and information.
Visitors play an important part in any patient’s stay. Visitors are encouraged to visit within the following times.
11.00 am to 8.00 pm daily
Before entering one of our LCLHN Residential Aged Care Facilities please ensure you that:
Parking is available at the front of the hospital through the main entrance off of South Terrace.
Bordertown Memorial Hospital has full disability access. If you have special needs and are unsure, please contact reception who will assist you with your specific enquiry.
The Bordertown Community Health Building is home to community nursing and a range of allied health services including podiatry, occupational therapy, social work, palliative care, speech pathology therapy, dietetics and home support staff.
The current building is almost 50 years old and over the years has gradually deteriorated. We are commencing the process to rebuild the space and we would like to thank the community for their feedback on the proposed floorplans.
Due to be built in early 2023, our intention is to ensure this building is fit for purpose to continue to offer a high-quality of community and allied health services to Bordertown and the surrounding communities.
All clinical and consult rooms will be fitted with handbasins and data points (for computer access/ telehealth). This will ensure that the rooms are as flexible as possible for different uses in the future.
Colour coding explained: