Preparing for your telehealth appointment

Before your appointment

Your local health professional will discuss the reasons that digital telehealth could be a suitable technology tool to use as part of your treatment, and answer any questions. If you agree to participate your health professional will book the consultation just like any other appointment, and will attend the consultation on the day. You may also like to have a family member or carer with you during the consultation.

Language support

The DTN is able to support the use of interpreting services via videoconference. If you would like to access an interpreter during your appointment, please let a member of staff know.

During your appointment

When you arrive for your appointment, you will be shown into a private room where the video conferencing equipment is set-up.

If you are in a hospital bed, your appointment can occur either by the bedside or in a nearby interview room.

  • You will be asked to sit in front of the video conference equipment and will be shown how it works.
  • The clinician will appear on the screen in front of you.
  • There will also be a smaller “self-view” picture on the screen which you can request to have turned off. The clinician will still be able to see you.
  • Your local health professional may be in the room with you.
  • You will be able to talk to the clinician exactly as if you were talking to them in person.

After your appointment

The clinician will discuss with your health professional and work together to achieve the best outcomes for you.

Telerehabilitation appointments

Telerehabilitation uses SA Health loan iPads or your own devices (such as computers, tablets or smartphones) to connect with rehabilitation specialist health professionals via video conference. For more information on what you need and how to prepare for a Telerehabilitation appointment, see the Preparing for your Telerehabilitation appointment page.

Further information

For further information on the Digital Telehealth Network, email HealthSADigitalTelehealthNetwork@sa.gov.au or see the Telehealth web page.