Feedback and complaints

Where the matter or concern relates to an individual care or point of care treatment including elective surgery waiting timeframe it will be referred to the relevant Local Health Network or SA Ambulance for a direct response to you.

You are encouraged to contact the health service directly in the first instance

Barossa Hills Fleurieu Local Health Network (BHFLHN)

Barossa Hills Fleurieu Local Health Network
Email: Health.BHFLHNQualityTeam@sa.gov.au

Mental Health Services
Telephone: (08) 7425 6100
Email: Health.RRIPUGeneric@sa.gov.au

Country Health Connect — (08) 8393 1833
Kangaroo Island Health Service — (08) 8553 4200
Angaston District Hospital — (08) 8563 8500
Kapunda Hospital — (08) 8566 0200
Kapunda Homes — (08) 8566 2260
Eudunda Hospital — (08) 8581 1404
Eudunda Hostel — (08) 8581 1174
Mount Barker District Soldiers Memorial Hospital — (08) 8393 1777
Gawler Health Service — (08) 8521 2000
Mount Pleasant Hospital — (08) 8568 0000
Southern Fleurieu Health Service — (08) 8552 0500
Tanunda War Memorial Hospital — (08) 8563 2398
Strathalbyn and District Health Service — (08) 8536 5333
Gumeracha District Soldiers Memorial Hospital — (08) 8209 9200

BreastScreen SA

Telephone: (08) 8274 7100
Email: bssaenquiries@health.sa.gov.au

Deaf, hearing impaired or speech impaired

  • TTY users: 133 677 then ask for 13 20 50
  • Speak and Listen users: 1300 555 727 then ask for 13 20 50

Central Adelaide Local Health Network (CALHN)

Telephone: (08) 7074 1377
Email: HealthCALHNConsumerExperience@sa.gov.au

  • Royal Adelaide Hospital
  • Hampstead Rehabilitation Centre
  • The Queen Elizabeth Hospital
  • CALHN Mental Health Directorate
  • St Margaret’s Rehabilitation Centre

Department for Health and Wellbeing

The Department of Health and Wellbeing oversees matters in relation to SA Health portfolio wide issues or initiatives such policies, planning, service planning and programs, ageing,  mental health strategies, Human Resources, infrastructure commitments and procurement. Complaints or feedback relating to individual care or treatment should be directed to the relevant Local Health Network/ or health site.

This email account is monitored by the Corporate Correspondence and Reporting Team South Australia (SA Health) during business hours Monday to Friday.

If you are writing to the Chief Executive Department for Health and Wellbeing, on behalf of, or in relation to treatment/s an Authority to Release Personal Information (DOCX 154KB) may be required.

Where the issues, matter or information provided is just for noting or no action has been requested it will be provided to the relevant health division in the department or LHN/SAAS for noting and appropriate consideration.

Drug and Alcohol Services (DASSA)

Telephone: 1300 136 272
Email: HealthDASSAGeneral@sa.gov.au

Eyre and Far North Local Health Network

Telephone: 0401 772 141
Email: Health.EFNConsumerFeedback@sa.gov.au

  • Amata Family Wellbeing Centre
  • Ceduna Hospital and Health Service
  • Cleve Hospital and Crestview Hostel
  • Coober Pedy Hospital
  • Country Health Connect
  • Cowell Hospital and Franklin Harbour Village Hostel
  • Cummins and District Memorial Hospital and Miroma Place Hostel
  • Elliston Hospital and Pines Hostel
  • Kimba Hospital and Pioneer Village Hostel
  • Lock Health Centre
  • Mental Health Services
  • Mid Eyre Medical Practice Kimba
  • Oodnadatta Health Service
  • Port Lincoln Hospital and Health Service
  • Streaky Bay Hospital and Elmhaven Hostel
  • Tumby Bay Hospital and Uringa Hostel
  • Wudinna Hospital and Trudinger Residence

Flinders and Upper North Local Health Network

Telephone: (08) 8668 7583
Email: Health.FUNOCEOCorrespondence@sa.gov.au
Online form: FUNLHN Online Consumer Feedback Form

  • Country Health Connect
  • Hawker Memorial Hospital
  • Leigh Creek Health Services
  • Port Augusta Hospital and Regional Health Service
  • Quorn Health Service
  • Mental Health Services
  • Roxby Downs Health Service
  • Whyalla Hospital and Health Service

Limestone Coast Local Health Network

Telephone: (08) 8721 1200
Email: Health.LimestoneCoast@sa.gov.au

  • Mount Gambier and District Health Service
  • Bordertown Memorial Hospital and Residential Aged Care
  • Country Health Connect: Mount Gambier, Millicent, Naracoorte, Lucindale, Keith and Bordertown
  • Kingston Multi-Purpose Service
  • Millicent and Districts Hospital and Health Service and Residential Aged Care
  • Naracoorte Health Service and Residential Aged Care
  • Penola Multi-Purpose Service

Northern Adelaide Local Health Network (NALHN)

Telephone: 1300 013 988
Email: NALHNCAS@sa.gov.au

  • Lyell McEwin Hospital
  • Modbury Hospital
  • Aboriginal Health Services
  • GP Plus
  • Northern Mental Health Services

Riverland Mallee Coorong Local Health Network (RMCLHN)

Telephone: (08) 8580 2400
Email: Health.RMCConsumers@sa.gov.au

  • Barmera Health Service
  • Country Health Connect
  • Karoonda and Districts Soldiers Memorial Hospital
  • Lameroo District Health Service
  • Loxton Hospital Complex
  • Mannum District Hospital
  • Meningie and Districts Hospital and Health Services
  • Murray Bridge Soldiers Memorial Hospital
  • Pinnaroo Soldiers Memorial Hospital
  • Renmark Paringa District Hospital
  • Riverland General Hospital (located in Berri)
  • Tailem Bend District Hospital
  • Waikerie Health Service

SA Ambulance Service (SAAS)

Telephone: 1300 136 272
Email: healthsaascustomerfeedback@sa.gov.au

SA Dental Service (SADS)

Telephone: (08) 7117 0052
Email: SADSPublic@health.sa.gov.au

SA Pathology

Telephone: 0435 161 302
Email: Health.SAPathConsumerfeedback@sa.gov.au

Southern Adelaide Local Health Network (SALHN)

Telephone: (08) 8204 5433
Email: HealthSALHNConsumerAdvisory@sa.gov.au

  • Flinders Medical Centre
  • Noarlunga Hospital
  • Repat Health Precinct
  • Mental Health Services
  • Intermediate Care Services & Aboriginal Health

Women's and Children's Health Network (WCHN)

Telephone: (08) 8161 6710
Email: HealthWCHNConsumerFeedback@sa.gov.au

  • Women’s and Children’s Hospital
  • Child and Family Health Service (CaFHS)
  • Child and Adolescent Mental Health (CAMHS)
  • Youth Women’s Safety and Wellbeing Services

Yorke and Northern Local Health Network

Telephone: 0435 963 967
Email: Health.YNLHNConsumerFeedback@sa.gov.au

  • Balaklava Soldiers Memorial Hospital
  • Booleroo Centre and Districts Hospital and Health Services
  • Booleroo Medical Centre
  • Burra Hospital
  • Central Yorke Peninsula (Maitland) Hospital
  • Clare Hospital
  • Crystal Brook and District Hospital
  • Gladstone Health Centre
  • Jamestown Hospital and Health Service
  • Laura District Hospital
  • Melaleuca Court Nursing Home (Minalton)
  • Wallaroo Hospital and Health Service
  • Orroroo and District Health Service
  • Peterborough Soldiers Memorial Hospital
  • Port Broughton and District Hospital and Health Service
  • Port Pirie Regional Health Service
  • Riverton District Soldiers Memorial Hospital
  • Snowtown Hospital
  • Southern Yorke Peninsula (Yorketown) Health Services
  • Yorke and Northern Country Health Connect
  • Yorke and Northern Mental Health Services