Inter-Facility Transfer Policy

Version 1.1 approved 10 April 2025

The Inter-Facility Transfer Policy (PDF 317K) provides the mandatory requirements across SA Health for the management of inter-facility transfers, referred by an emergency department (ED), inpatient medical team, or a non-hospital-based clinician, to a facility for the purpose of medical review, treatment, or care. This includes inter-facility transfers for the provision of acute care or step-down services (sub-acute or restorative care).

Applicability

This policy applies to all employees and contracted staff of SA Health; that is all employees and contracted staff of the Department for Health and Wellbeing (DHW), LHNs (including state-wide services aligned with those Networks) and SA Ambulance Service (SAAS) and SAAS volunteers.
This policy does not apply to contracted providers of virtual hospital or health services, such as My Home Hospital.

Resources

  • Booking SAAS Patient Transport Service (PDF143KB)
  • Patient Financial Assessment Form (PDF 243KB)
  • Patient Transport Decision Making Matrix (PDF 115KB)
  • Responsibility for Costs Associated with Transport and Assistance Options (PDF 128KB)