Charter of Healthcare Rights - rights of all people using health and community services in SA plus family members, carers and nominees acting for them
Health And Community Services Complaints Commissioner (HCSCC)
Health and Community Services Complaints Commissioner (HCSCC) helps people – service users, carers and service providers to resolve complaints about health and community services, when a direct approach to the service provider is either unreasonable, or had not succeeded.
Further information is available on the HCSCC website.
Resources
- Know your rights fact sheet (PDF 143KB) – a guide to the HCSCC Charter of Health and Community Services Rights in SA.
- The charter has been translated to 27 languages on the HCSCC website.
- Do you need an interpreter? For an interpreting service contact the Translating and Interpreting Service (TIS National), on 131 450.
Contact
Email: info@hcscc.sa.gov.au
Phone: 1800 232 007 toll free from landline in country South Australia
Enquiry service Monday to Friday, 9:00 am to 5:00 pm.