Referral to emergency

If any of the following are present or suspected, please refer the patient to the emergency department (via ambulance if necessary) or seek emergent medical advice if in a remote region.

  • acute neurological symptoms which could be attributed to stroke or transient ischaemic attack (TIA), if neurological symptoms are present please refer to your nearest stroke service for clinical assessment and review

For the following symptoms, contact the ophthalmology registrar prior to referring to the emergency department:

  • acute onset ptosis without associated neurological signs as it may be associated with changes in eye movements or pupil size
  • ptosis including anisocoria

For urgent referrals please contact the ophthalmology registrar to discuss your concerns prior to referral.

For clinical advice, please telephone the relevant metropolitan Local Health Network switchboard and ask to speak to the relevant specialty service.

Southern Adelaide Local Health Network

Women's and Children's Health Network

Exclusions

  • second opinions

Triage categories

Category 1 (appointment clinically indicated within 30 days)

  • pre-literate child ptosis where eyelid is covering part of the pupil
  • new onset ptosis in a literate or pre-literate child

Category 2 (appointment clinically indicated within 90 days)

  • pre-literate child ptosis where eyelid sits above the pupil
  • literate child with reduced vision, requires optometrist report
  • literate child with normal vision but significant abnormal head posture
  • ptosis with pre-existing or suspected neurological disorder

Category 3 (appointment clinically indicated within 365 days)

  • literate child with normal vision, requires optometrist report

Essential referral information

Completion required before first appointment to ensure patients are ready for care. Please indicate in the referral if the patient is unable to access mandatory tests or investigations as they incur a cost or are unavailable locally.

  • antenatal, birth, developmental, medical, family history. Note any developmental or behavioural issues such as autism spectrum disorder (ASD), and attention deficit disorder (ADD), or attention deficit hyperactivity disorder (ADHD)
  • ocular history, including:
    • other eye conditions
    • eye trauma
    • surgery and medical management, including glasses and/or amblyopia therapy
  • eye and vision examination in both eyes:
    • position of eyelid relative to pupil
    • pupil size and asymmetry
    • cover or corneal light reflex test for strabismus
    • ocular motility, ask child to follow a toy or a light in all directions of gaze
    • literate children using a visual acuity chart
    • preschool children using a picture or letter matching chart
    • pre-literate children using a visual behaviour e.g. ability to fix and follow an object of interest
    • photograph with patient’s consent, where secure image transfer, identification and storage is possible, where appropriate

Reason for request

  • to establish a diagnosis
  • for treatment or intervention
  • for advice and management
  • for specialist to take over management
  • for a specified test/investigation the General Practitioner cannot order
  • for other reason (e.g. rapidly accelerating disease progression)
  • transfer of care from another tertiary service
  • clinical judgement indicates a referral for specialist review is necessary.

Patient demographic details

  • full name, including aliases
  • date of birth
  • residential and postal address
  • telephone contact number/s – home, mobile and alternative
  • Medicare number, where eligible
  • name of the parent or caregiver, if appropriate
  • preferred language and interpreter requirements
  • identifies as Aboriginal and/or Torres Strait Islander

Clinical modifiers

  • impact on employment
  • impact on education
  • impact on home
  • impact on activities of daily living
  • impact on ability to care for others
  • impact on personal frailty or safety
  • identifies as Aboriginal and/or Torres Strait Islander

Other relevant information

  • Willingness to have surgery, where surgery is a likely intervention.
  • Choice to be treated as a public or private patient.
  • Compensable status, e.g. DVA, Work Cover, Motor Vehicle Insurance, etc.
  • Relevant social history, including identifying if you feel your patient is from a vulnerable population, under guardianship/out-of-home care arrangements and/or requires a third party to receive correspondence on their behalf.
  • Triage of a specialist outpatient referral is based on clinical decision making to allocate an appropriate urgency categorisation.
  • Where appropriate and where available, the referral may be streamed to an associated public allied health and/or nursing service. Access to some specific services may include initial assessment and management by associated public allied health and/or nursing, which may either facilitate or negate the need to see the public medical specialist.
  • A change in patient circumstance (such as condition deteriorating or pregnancy) may affect the urgency categorisation and should be communicated as soon as possible.
  • All new referrals will be triaged by a consultant and appointment times scheduled according to clinical urgency.

Adolescents transitioning from paediatric to adult specialist services require a formal handover from paediatric specialist clinician to adult specialist clinician as well as a formal referral from the referring specialist to ensure initial transfer of care is completed.

The General Practitioners role in this process is to provide support to patients as part of holistic care. All ongoing referrals to specialists can subsequently be provided by the General Practitioner once the transfer of care has occurred.