During routine food safety inspections, local council Environmental Health Officers calculate a score based on how well the food business meets food safety standards. This score is interpreted into a star rating:
3 stars - good
4 stars - very good
5 stars - excellent
Businesses that score 3, 4 or 5 stars receive a certificate to display proudly and let customers know food safety standards have been met. If a score of less than 3 stars is calculated a certificate will not be awarded and the local council will work with the business to improve compliance.
Participation in the scheme is voluntary for local councils. If a council joins the scheme all food businesses located within the council area will automatically have a star rating calculated based on the results of the next routine council inspection. However, displaying the certificate is not mandatory, each business can choose whether to display this.
Displaying a certificate will show your customers you meet food safety standards.
The Food Safety Rating Scheme helps customers make informed choices about where they eat.
Businesses that underperform and do not receive a star rating certificate will receive education and support from the local council to improve food safety compliance.
The Food Safety Rating Scheme was piloted from October 2014 to August 2015 with 10 councils across the state taking part: Adelaide City Council, Adelaide Hills Council, City of Holdfast Bay, City of Onkaparinga, City of Salisbury, City of Tea Tree Gully, District Council of Mount Barker, Mid Murray Council, The Rural City of Murray Bridge and Wattle Range Council. The pilot began at the request of the Minister for Health as a way of encouraging food safety compliance and educating consumers to make informed choices when eating out.
Star ratings are calculated during routine inspections with local council Environmental Health Officers. Every Environmental Health Officer must undergo specific training to ensure ratings are calculated consistently across the state.
The Food Safety Rating Scheme was launched statewide in April 2016. After 2 years of its operation, a formal review of the Scheme was initiated in August 2018. As part of this review process, all stakeholders of the Scheme were consulted via online surveys and face-to-face meetings.
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