In South Australia, the food safety of food businesses such as supermarkets, fast-food outlets, cafés, restaurants, food trucks and food stalls, are looked after by local councils. If you have a complaint about a food business, contact the local council where the business is located and speak to an environmental health officer.
Types of complaints
suspected food poisoning
foreign object in food (packaged or unpackaged)
unhygienic food handling, storage, transport or preparation
unclean food premises
quality issues such as spoilage (eg mould) rancid, bitter or off flavours
If you suspect you have food poisoning please consult a doctor. In order to confirm your diagnosis the doctor will need to take a stool sample. If food poisoning infection (a notifiable disease) is confirmed, the doctor will report their findings to SA Health's Communicable Diseases Control Branch.
Even if you have been confirmed with a notifiable disease, you may not be contacted unless it is part of an outbreak investigation.
If you have concerns about possible food poisoning where multiple people have been affected you can contact the local council where the food business is located.
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