Palliative Care Services
Palliative care services - specialist palliative care services must meet certain criteria and require completion of palliative care referral
Statewide 24/7 palliative care support line (for clinician use only) 1300 673 122
A dedicated support phone line is now available 24 hours a day, seven days a week – as part of a 12-month statewide trial.
This phone line provides support for clinicians with a palliative care caseload who require advice for their patients from a Palliative Care Consultant.
The support line is for clinicians including:
Where clinicians have an existing relationship with a specialist palliative care service, they should continue to contact them directly as per their normal communication channels.
This new phone line for clinicians aims to expand timely community access to palliative treatment services. This will help to optimise a patient’s palliative care experience and deliver care closer to their home, thereby also reducing stress on carers and lowering the risk of hospital admission for symptom management. Clinicians may also seek assistance with their patient’s medication, pain management and other health concerns.
Health professionals are asked to use the following process, particularly after hours:
This initiative has been funded from the State Government’s $16 million palliative care election commitment and is hosted by the Rural Support Service in partnership with the Department for Health and Wellbeing and the Commission on Excellence and Innovation in Health’s Palliative Care Clinical Network.
The State Government is committed to more effectively supporting people requiring palliative care through: