Charter of Healthcare Rights - rights of all people using health and community services in SA plus family members, carers and nominees acting for them
Health And Community Services Complaints Commissioner (HCSCC)
Health and Community Services Complaints Commissioner (HCSCC) helps people – service users, carers and service providers to resolve complaints about health and community services, when a direct approach to the service provider is either unreasonable, or had not succeeded.
Further information is available on the HCSCC website.
Resources
- Know your rights – consumer resources - a guide to the HCSCC Charter of Health and Community Services Rights in SA (brochure)
- The charter has been translated into 28 community languages and easy to read format is available on the HCSCC website
- Do you need an interpreter? Translator services are available by phoning (08) 7117 9313 to arrange this service. These services are available Monday to Friday, 9.00 am to 5.00 pm.
Contact
Email: info@hcscc.sa.gov.au
Phone: (08) 7117 9313 or 1800 232 007 toll free from landline in country South Australia
Enquiry service Monday to Friday, 9.00 am to 5.00 pm