Helplines and health service directories

Websites and telephone health advice lines available to provide you with health advice, support and information from qualified health care professionals.

Emergency numbers

In an emergency always call 000 for expert medical assistance. 

For assistance in a mental health emergency, contact the Mental Health Triage Service.
Telephone 13 14 65 available 24 hours, seven days a week.

13YARN for Aboriginal and Torres Strait Islander communities

13YARN is a 24/7 national crisis support line for Aboriginal and Torres Strait Islander people who are feeling overwhelmed or having difficulty coping. People can yarn about their needs, worries or concerns in a culturally safe space and without judgement.

Call 139276 or for more information about 13YARN services.

Alcohol & Drug Information Service

The Alcohol and Drug Information Service (ADIS) is a confidential telephone counselling, information and referral service for the general public, concerned family and friends, students and health professionals.

Telephone 1300 131 340


Emergency medical assistance, treatment and transport

Telephone 000

Asthma Helpline

Asthma Australia provides information about asthma first-aid and how to respond if someone close to you experiences asthma symptoms.

Telephone 1800 278 462


beyondblue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

Telephone 1300 224 636

Cancer Council Helpline

Cancer Council helpline is a confidential information and support service where you can speak to a Cancer Council Nurse about anything to do with cancer.

Telephone 13 11 20

Gambling Helpline

There are a wide range of counselling and specialist therapy services available to people with a gambling problem (as well as family and friends counselling). These services are all free, confidential and non-judgemental. Some are also available 24/7 (Gambling Helpline and Gambling Help Online).

Telephone 1800 858 858


Healthdirect is a Government 24-hour online and telephone health advice line and services directory providing expert health advice and information.

Hepatitis SA Helpline

The Hepatitis SA Helpline is free, confidential and non-judgmental. It is available Monday to Friday, 9.00 am to 5.00 pm, to people living with hepatitis B or C, their family, friends, or service providers.

Telephone 1800 437 222

HIV PEP Hotline

The South Australian HIV PEP hotline is available 24 hours a day to triage any member of the public who believes they may have been exposed to HIV. Calls are answered by a Registered Nurse who will conduct a risk assessment based on the information provided by the caller. Individuals who have had a significant risk exposure to HIV will be directed to the nearest HIV PEP access point.

Telephone 1800 022 226

Kids Helpline

Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

Telephone 1800 551 800

Lifeline Australia

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

Telephone 13 11 14

Mental Health Triage Line

The SA Health Mental Health Triage Service operates 24 hours a day, 7 days a week. This service is the main point of access into South Australian mental health services and can provide advice and information in a mental health emergency or crisis situation.

Telephone 13 14 65

Parent Helpline

The South Australian Parent Helpline is a telephone information service for parents in South Australia covering parenting concerns such as health, nutrition, behaviour and coping as a parent.

Telephone 1300 364 100

Poisons Information Centre

The Poisons Information Centre provides the latest poisons information to the public,
and toxicology advice to health professionals on the management of poisoned and envenomed patients.

Telephone 13 11 26


The Quitline supports people to stop smoking.

Telephone 13 78 48