Referral to emergency

If any of the following are present or suspected, please refer the patient to the emergency department (via ambulance if necessary) or seek emergent medical advice if in a remote region.

  • nil

For clinical advice, please telephone the relevant metropolitan Local Health Network switchboard and ask to speak to the relevant specialty service.

Women's and Children's Health Network

Exclusions

Triage categories

Category 1 - appointment clinically indicated within 30 days

  • nil

Category 2 — appointment clinically indicated within 90 days

  • hypertrophic scar
  • keloid scar
  • scar contractures with functional impairment
  • scar revision and management

Category 3 — appointment clinically indicated within 365 days

  • scar without functional impairment

For information on referral forms and how to import them, please view general referral information.

Essential referral information

Completion required before first appointment to ensure patients are ready for care. Please indicate in the referral if the patient is unable to access mandatory tests or investigations as they incur a cost or are unavailable locally.

  • identifies as Aboriginal and/or Torres Strait Islander
  • identify within your referral if you feel your patient is from a vulnerable population, under guardianship/out-of-home care arrangements and/or requires a third party to receive correspondence on their behalf
  • interpreter requirements
  • child/parents demographic information including best contact details
  • past medical/surgical history
  • current medications and dosages
  • allergies and sensitivities
  • presenting symptoms
  • management history including:
    • onset and duration
    • severity
    • pain
    • associated features, e.g. functional impairment and range of motion
    • treatments trialled/implemented prior to referral
  • photograph, including disposable measurement tool – with patient’s consent, where secure image transfer, identification and storage is possible

Clinical management advice

Burn scars should always be referred to the Women’s and Children’s Hospital (WCH) burns service for ongoing treatment and management.

This is a guideline for outpatient referral only. If you have clinical concerns, please contact the WCH Plastic and Reconstructive surgery service via switchboard on (08) 8161 7000

Clinical resources

Consumer resources