Referral to emergency

If any of the following are present or suspected, please refer the patient to the emergency department (via ambulance if necessary).

If in a remote region, call 1300 984 779 for emergency medical advice with a regional medical oncologist 24 hours a day 7 days a week.

  • haematemesis
  • haemodynamic instability
  • suspected gastric outlet obstruction or bowel obstruction
  • significant bleeding
  • uncontrolled or disabling pain or severe uncontrolled dyspnoea
  • very high (corrected) serum calcium, ≥ 3.0 mmol
  • patients with a visceral crisis from suspected but not confirmed malignant diagnosis, e.g. significant liver dysfunction from malignant infiltration
  • febrile neutropenia
  • acute onset jaundice from suspected biliary obstruction
  • if referring doctor concerned about patient who may require urgent care

Please contact the on-call registrar to discuss your concerns prior to referral.

For clinical advice, please telephone the relevant specialty service.

Central Adelaide Local Health Network

Northern Adelaide Local Health Network

Southern Adelaide Local Health Network

Regional Local Health Networks

Phone 1300 984 779 to speak directly to a medical oncologist 24 hours a day 7 days a week

Category 1 (appointment clinically indicated within 30 days)

  • pancreatic cancer – confirmed malignancy
    • neoadjuvant radiotherapy prior to surgery, usually referred by Surgeon after multidisciplinary meeting (MDM). For optimum care, patient should be seen within 2 weeks.
    • adjuvant treatment after surgery, usually referred by surgeon after MDM
  • metastatic or locally advanced unresectable pancreatic cancer with rapid progression of symptoms or organ dysfunction. For optimum care, patient should ideally be seen within 2 weeks.

As per Optimal Care Pathway for people with pancreatic cancer (PDF 84KB), people with suspected or proven pancreatic cancer should be seen by specialist gastroenterologist, oncologist, or hepatopancreatic biliary surgeon within 1 week of referral to the specialist.

Category 2 (appointment clinically indicated within 90 days)

  • transfer of care from another health service
  • pancreatic ductal adenocarcinoma or cholangiocarcinoma in continuous remission for ≥ 3 years

Category 3 (appointment clinically indicated within 365 days)

  • nil

Essential referral information

Completion required before first appointment to ensure patients are ready for care. Please indicate in the referral if the patient is unable to access mandatory tests or investigations as they incur a cost or are unavailable locally.

  • past medical and surgical history
  • medications and allergies
  • smoking, alcohol and other drug status
  • age
  • concerning features for example, nausea/vomiting, abdominal pain, bloating, unintentional weight loss
  • changes in bowel patterns including pale and greasy stools or constipation
  • pathology:
    • complete blood examination (CBE)
    • electrolytes urea and creatinine (EUC)
    • liver function test (LFT)
    • iron (FE) studies
  • chest-abdomen-pelvis computed tomography (CT)
  • reports of prior gastroscopies and pathology results of specimens
  • relevant diagnostic/imaging reports including location and accession number
  • copies of referrals/correspondence to Upper Gastrointestinal Surgeon

Clinical management advice

Refer patients with acute obstructive jaundice with suspected primary pancreatic and biliary malignancy through to the Emergency Department to expedite management and for further investigation.

Biopsy is only required where there is diagnostic uncertainty.

Patients with some stages of pancreatic cancer may receive chemotherapy or chemotherapy and radiation as their first cancer treatment/as neoadjuvant therapy prior to surgery. However, the referral for initial assessment should be made to the upper gastrointestinal or hepato-biliary surgical service, not medical oncology.

Serum tumour biomarkers such as CEA (carcinoembryonic antigen), CA19.9 or others should not be used as diagnostic tests.

If your patient has severe psychological distress due to waiting for an appointment or commencing treatment, please contact the relevant Medical Oncology Registrar or on-call Consultant to discuss your patient’s individual circumstances.

For women and men who have not completed their family, fertility preservation needs to be discussed in a culturally sensitive manner and gender of the practitioner considered. Links provided in the 'Consumer resources'.

For patients with incurable (metastatic or recurrent) cancer consider the following:

  • documentation of discussions with the patient (and their carers where appropriate) regarding the intent of treatment (anti-cancer therapy to improve quality of life and/or longevity without expectation of cure or symptom palliation), their prognosis and their understanding of their prognosis
  • whether Advance Care Directive (ACD) conversations have been undertaken and their outcome
  • specific patient goals and values that may impact on treatment choices
  • whether the patient has been referred to a palliative or supportive care service
  • comprehensive clinical and consumer resources and advice regarding referral to Palliative Care outpatients can be found in the Palliative Care – Adult CPC

Clinical resources

Consumer resources

Reason for request

  • to establish a diagnosis
  • for treatment or intervention
  • for advice and management
  • for specialist to take over management
  • for a specified test/investigation the General Practitioner cannot order
  • for other reason (e.g. rapidly accelerating disease progression)
  • transfer of care from another tertiary service
  • clinical judgement indicates a referral for specialist review is necessary.

Patient demographic details

  • full name, including aliases
  • date of birth
  • residential and postal address
  • telephone contact number/s – home, mobile and alternative
  • Medicare number, where eligible
  • name of the parent or caregiver, if appropriate
  • preferred language and interpreter requirements
  • identifies as Aboriginal and/or Torres Strait Islander

Clinical modifiers

  • impact on employment
  • impact on education
  • impact on home
  • impact on activities of daily living
  • impact on ability to care for others
  • impact on personal frailty or safety
  • identifies as Aboriginal and/or Torres Strait Islander

Other relevant information

  • Willingness to have surgery, where surgery is a likely intervention.
  • Choice to be treated as a public or private patient.
  • Compensable status, e.g. DVA, Work Cover, Motor Vehicle Insurance, etc.
  • Relevant social history, including identifying if you feel your patient is from a vulnerable population, under guardianship/out-of-home care arrangements and/or requires a third party to receive correspondence on their behalf.
  • Triage of a specialist outpatient referral is based on clinical decision making to allocate an appropriate urgency categorisation.
  • Where appropriate and where available, the referral may be streamed to an associated public allied health and/or nursing service. Access to some specific services may include initial assessment and management by associated public allied health and/or nursing, which may either facilitate or negate the need to see the public medical specialist.
  • A change in patient circumstance (such as condition deteriorating or pregnancy) may affect the urgency categorisation and should be communicated as soon as possible.
  • All new referrals will be triaged by a consultant and appointment times scheduled according to clinical urgency.