Business Continuity

The Emergency Management Unit has taken on a coordination responsibility across SA Health, providing oversight of the Business Continuity policy and framework, as well as supporting the business continuity governance arrangements and assisting SA Health entities where required.

SA Health's requirement

SA Health is required (as with all SA government departments) to plan for and implement sound business continuity strategies, should they be impacted by a business disruption.

Business Continuity is closely aligned to emergency management as many (but not all) causes of business disruptions may relate to either internal and/or external emergencies.

It also aligns closely with risk management, as a robust risk assessment process should see the majority of business disruption related risks identified, communicated and mitigated as part of ‘best practice’.

Importance of business continuity

Business continuity is essential for ensuring that SA Health can respond to and recover from any business disruption to ensure that it can meet its organisational objectives and continue to delivery critical / essential services in a timely manner.

Business disruptions can often be summarised as a “loss of…”, as described by the list below:

  • facility / site / work area
  • personnel / workforce
  • information, communication and technology services
  • essential services (gas, water, power etc)
  • surge workload.

It is the responsibility of Local Health Networks and other individual entities of SA Health to ensure that they have robust business continuity planning arrangements, current plans and thoroughly exercised and reviewed response and recovery arrangements to manage the impact of any business disruptions.

To ensure compliance with these responsibilities and consistency across the agency, the SA Health Business Continuity Management Policy Directive (PDF 161KB) and its supporting Business Continuity Management Framework Policy Guideline (PDF 958KB) are applicable to all Business Continuity activities across SA Health.

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