SA Health's electronic medical record for patients, families and the community

SA Health’s electronic medical record, Sunrise EMR & PAS, is an electronic system that SA Health staff use to document information about your medical care. It replaces the paper based documentation that often sits in a folder at the end of the patient’s bed.

The Sunrise system is currently active at the below sites:

  • Noarlunga Hospital
  • Noarlunga GP Plus Super Clinic
  • Aldinga GP Plus Health Care Centre
  • Hampstead Rehabilitation Centre
  • SA Ambulance Headquarters (Extended Care Paramedics, MedSTAR and Mental Health Triage teams) / Flinders Medical Centre (select service areas) – View Only access
  • Port Augusta Hospital and Health Service
  • Royal Adelaide Hospital
  • The Queen Elizabeth Hospital and St Margaret’s Rehabilitation Hospital
  • Marion GP Plus Health Care Centre

How do I get an electronic medical record?

When a patient first presents at a hospital or health service where the Sunrise system is in use, their electronic medical record (EMR) will be created and any existing paper medical record will be closed and stored in a secure area. Health professionals will be able to request closed paper records at any time as they do now when they need to recall archived medical records.

From then on, the patient’s electronic medical record can be accessed by clinical staff at any site that uses the Sunrise system. It has multiple levels of user access based on staffs’ roles, ensuring greater security than paper records. This means that your record will be restricted to clinical staff who have the appropriate access.

What information do I need to provide and why?

When you visit a hospital or GP Plus Health Care Centre / Super Clinic where the Sunrise system has been implemented, you will be asked for your given name, surname and date of birth as a minimum, along with your Medicare card number, so that the appropriate health professional can accurately identify you and look at the right medical record.

When searching for your record in the Sunrise system, your health professional is searching five million records across SA Health. Therefore, the more details you provide, the more likely they are to get an accurate match.

What happens to my medical paper record?

Your existing paper medical records will continue to be stored in a secured area, and health professionals can still refer to these files if need be.

In addition, you can contact the Freedom of Information Officer at your local hospital or health service if you wish to review your paper medical record.

Once the Sunrise system is implemented across all sites in scope, you will have one electronic medical record that can be accessed by clinical staff across any hospital or health service using Sunrise. Only staff with appropriate security rights can access your record.

Benefits for the patient

The implementation of the Sunrise system at hospitals and health care centres brings numerous benefits to South Australian patients including:

  • safer and more efficient and effective patient care
  • patients’ medical records are immediately accessible by nurses, doctors and allied health practitioners at the time of treatment
  • patients do not have to repeat their medical history and personal details at different health services
  • patient safety will improve as a result of health care professionals having access to patients’ medical records and history as they move between health facilities
  • patients are more likely to receive a more consistent approach to treatment due to enterprise wide processes for health care delivery.

Who will have access to the Sunrise EMR & PAS?

Clinicians, including doctors, nurses, midwives and other health care professionals across SA Health will have access to the Sunrise EMR & PAS once they have successfully completed training to document the provision of patient care. This includes GPs employed by, or contracted to, SA Health.

Is my information secure?

There are multiple levels of security built into the Sunrise system and only clinicians with the appropriate security rights to document your care can view your record. Patient confidentiality is built-in to ensure your information remains private.

The Sunrise system also has the in-built capability of running reports to show who has read or modified your record and when and where this occurred. This provides a transparent audit trail to the documentation of your medical history.

SA Health also regularly monitors the security of its electronic systems, including the Sunrise system.

Can I opt out of Sunrise?

Once implemented across all public hospitals set to receive the system, Sunrise will be the only patient administration and clinical documentation system in use across SA Health sites.

It is not possible for patients to opt out of the Sunrise system as it will be central to connecting our health service and enabling more timely patient care across SA Health sites.

Sunrise and the patient entertainment system

The bedside computers mounted near patient’s beds have a dual purpose – they allow for both patient entertainment services and for clinical documentation into the Sunrise EMR & PAS at the bedside.

Interruptions to your entertainment service will occur when a clinician requires access to your medical record to provide care, however, it is anticipated that the majority of clinical interruptions will be brief.

If you have purchased a movie, it will pause automatically and then continue once the clinician logs out of the Sunrise system. Extensions to entertainment services are not provided.

Sunrise and the My Health Record system

The My Health Record system is a nationally controlled secure online summary of a patient’s health information. Patients can control what goes into it their health record, and who is allowed to access it. They can choose to share their health information with their doctors, hospitals and other healthcare providers.

In contrast, the Sunrise is a state-based electronic medical record that is only used by clinicians in South Australian public hospitals and health services where the Sunrise system has been implemented. It is the primary administrative and clinical documentation system for managing patient care.

The difference between the My Health Record system and Sunrise is that data entered into it is driven by clinicians and not the patient. Clinicians can request to view a patient’s My Health Record if the patient agrees.

Upon discharge from hospital, treating clinicians complete a patient discharge summary in Sunrise which contains information relating to a patient’s hospital visit. This information is automatically faxed to the patient’s GP overnight so that the information is available for the patient’s follow up visit with their GP.

Patient discharge summaries are automatically sent from the Sunrise system to patients’ My Health Record, where the patient has an established My Health Record and is over the age of 18. This allows GPs to view their patient’s hospital information during follow up visits which will assist GPs in preparing ongoing care plans for their patients.

GPs can only access a patient’s My Health Record where the patient has given their consent.

For more information

If you require more information on the Sunrise system please contact the EMR Project at

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