ED/AMU Older Persons Services at Flinders Medical Centre

ED/AMU Older Persons Service

The SALHN ED/AMU Older Persons Service (OPS) has been developed to support the care of our most vulnerable older people and reduce unnecessary presentations and admissions to hospital for older people with complex psychosocial, functional and acute medical needs, and in the event of admission, to reduce their hospital length of stay.

This service aims to enable the early identification, assessment, care planning, and management of ‘at risk’ older people.

Eligibility criteria

Patients who present to the Emergency Department (ED) and who are:

  • Aged > 80 years OR
  • Aged >65 <80 who present with a fall, cognitive impairment


  •  who reside in a Residential Aged Care Facility (RACF)

Older Persons Assessment and Liaison (OPAL) Unit

Geriatrician-led medical team that supports the ED Medical Team in the management of older people presenting to the ED who have been identified as having complex psychosocial, functional and acute medical needs, as well as providing care in the AMU for those patients who require admission or further workup.

Service hours

Week day medical cover - 8.00am to 5.00pm. Available weekend mornings
Note: AMU Medical Team will provide cover outside these hours            

Single Point of Contact (SPoC)

The SPoC Nurse Consultant provides advice and care coordination for older people presenting to (or at risk of presenting to) ED, with a particular focus on frail older people or those living in RACF’s. The SPoC also provides a single point of contact for RACF’s and GPs to support decision making regarding the need for an older person to present to ED.

Service hours

7 days per week, extended hours 7.00am to 9.00pm

ED/AMU Allied Health Service

The ED/AMU Allied Health Team provides allied health services for all ED, EECU, and AMU patients who require allied health services, including patients eligible for the ED/AMU Older Persons Service. This service includes Trans-Disciplinary assessments, care planning and discipline specific allied health interventions, and is coordinated by the Allied Health Team Leaders (AHTL).

Service hours

Allied Health Team Leader - 5 days extended hours 8.00am to 8.00pm, 8.00am to 6.00pm weekends
Allied Health Services - 7 days 8.00am to 6.00pm

Contact details

SPoC Nurse Consultant
Telephone: 0435 960 961

Allied Health Team Leader (AHTL)
Telephone: 0437 324 628
Email: Health.SALHNED/

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