A number of recent changes have been made to RACF visitor entry requirements.

All visitors and staff who are permitted entry are no longer required to undertake temperature checks or symptom screening. Visitors are no longer required to be vaccinated against influenza or COVID-19. Visitor limits have also been removed and COVID-Safe check-in is not required.

Visitors are no longer required to wear a face mask when visiting a RACF unless there is a positive COVID-19 case amongst residents. RACF staff will communicate with visitors when masks are recommended to be worn within the facility.

When you visit an RACF

  • You may be requested to answer a range of screening questions upon entry - please contact the RACF you wish to visit regarding their visitor policy.
  • You should stay 1.5m from others wherever possible.
  • You are recommended to stay away from RACFs if you have COVID-19 symptoms or are a COVID-19 case or close contact, for a period of 7 days.


Visitors are important for ongoing health and wellbeing of residents.

Operators still need to ensure residents can receive visitors safely. It is recommended that you check with the RACF you are visiting for site specific policies.

Visiting during COVID-19 outbreaks

The RACF should ensure residents can receive visitors safely during an outbreak. RACF are encouraged to follow the Industry Code for Visiting Residential Aged Care Homes during COVID-19.

Further information

For more information about specific visitor requirements, visitors should contact the RACF they are planning to visit.