COVID-19 Virtual Support Network

SA COVID-19 Mental Health Support Line

Call 1800 632 753 or chat online at SACOVIDMentalHealth.org.au
Available 8.00 am to 8.00 pm, seven days a week.

The SA COVID-19 Mental Health Support Line is operated by Uniting Communities mental health counsellors, who can:

  • provide counselling over the phone or via video calls or online chat
  • arrange referrals to a range of services
  • call you back if you leave a message
  • provide follow up calls to check in on you or someone else (with the person’s consent).

COVID-19 Mental Health Peer Support Line

Call 1800 022 020 or chat online at skylight.org.au/covid-19-support-line
Available 5.00 pm to 11.30 pm, seven days a week.

Skylight Mental Health is operating the COVID-19 Mental Health Peer Support Line and Web Chat to provide mental health support during these times. This service is available for all South Australians and is delivered by peers who have a mental health lived experience. They are available to provide a listening ear, COVID-19 related information, as well as connect you with other appropriate services as needed.

The COVID-19 Mental Health Peer Support Line now has a video call option available. Call 1800 022 020 or use the web chat to request a video call and a zoom link will be sent to your email. Once you open the zoom link you will be connected with a Peer Worker for a 30 minute video chat.

ASKPEACE for CALD community

Call (08) 8245 8110
Available 9.00 am to 5.00 pm, Monday to Friday.

ASKPEACE is available to provide mental health support to people of culturally and linguistically diverse backgrounds living in South Australia who have been impacted by COVID-19.
ASKPEACE can arrange an interpreter to help understand your issues and concerns. Phone appointments can be booked outside of business hours to best suit your needs.
ASKPEACE:

  • Accept self-referrals and referrals from other government, non-government and community-based services
  • Provide therapeutic work, case work, information, advocacy and referral services
  • Are all senior practitioners who come from diverse backgrounds
  • Speak many languages other than English and have access to certified interpreters
  • Provide cultural consultancy support for service providers to assist in meeting the needs of the individual clients and their families
  • Provide and/or support community education initiatives.

For more information, or to access a referral form, see the ASKPEACE website.

Thirrili

Call 1800 841 313
Available 9.00 am to 5.00 pm, Monday to Friday.

Thirrili’s COVID-19 service is available to provide guidance and support for South Australian Aboriginal and Torres Strait Islander people to access mental health and other services during the COVID-19 pandemic. For more information about Thirrili services, see the Thirrili website.

Carers SA

Call 1800 422 737
Available 9.00 am to 6.00 pm, Monday to Friday.

Carers SA is delivering new Carer Gateway Services across South Australia. Unpaid carers of family and friends with a disability, health condition, mental illness, or who are frail aged may access services through Carers SA. Services include carer support planning, counselling, peer support and coaching, planned and emergency respite care, and other practical supports. Services are free and confidential, with skilled staff available to talk through your needs and options. For information about carer support services available during the COVID-19 pandemic and how to access them, call 1800 422 737 or visit the Carers SA website.

Resource Options and Support for Carers (ROSC)

Call (08) 8245 7196 or email customer@ucwb.org.au to access or make a referral to this service. Available 9.00 am to 5.00 pm, Monday to Friday.

ROSC is provided by UnitingCare Wesley Bowden and supports carers (14 year and up) who are caring for an adult with a mental illness.

Carer Coordinators work closely with carers to discuss their specific needs and requirements and to develop an individual carer support plan. A Young Carers Coordinator works with carers aged 14 to 25 years. Support may include:

  • Short term case management
  • Information about mental illness
  • Assistance with accessing services to support the person they are caring for, including support with NDIS applications
  • Coordination and negotiation of services on their behalf
  • Peer support groups
  • Assistance to maintain their health, wellbeing and self-care (group and individual support)
  • Direct referral to other carer support services.

Affordable SA

Call 1800 025 539
Available 9.30 am to 8.00 pm, Monday to Thursday and 9.30 am to 4.30 pm Friday (except public holidays).

Affordable SA is operated by Salvation Army and can provide financial counselling, mental health support and material assistance. Financial counsellors can provide comprehensive financial counselling without the need for face to face meetings. In addition, a team of caseworkers are available to provide mental health support over the phone or via webinar. Caseworkers provide wrap-around support and have access to a range of psychologists who can also provide support to clients via phone or video calls. For more information about Affordable SA services, see the Affordable SA website.

Visit the GriefLink website for information and resources.

GriefLink provides a wide range of information and resources focused on bereavement and the grief that follows the loss of a loved one through illness, accident, violence or suicide.

The advice on the GriefLink website may help you to work your way through grief which you might be feeling, or help you support someone else in their grief.

Mental Health Emergency Triage Service

For assistance in a mental health emergency, contact the mental health triage service - telephone 13 14 65 available 24 hours, seven days a week.