SA Health accreditation resources

Health care services are accredited every three years against the National Safety and Quality Health Service (NSQHS) Standards, developed by the Australian Commission on Safety and Quality in Health Care. Accreditation is a quality assurance mechanism, testing whether relevant systems are in place and working effectively to provide the expected standard of patient safety and quality.

From January 2019, health care services across SA Health will be assessed to the National Safety and Quality Health Service (NSQHS) Standards 2nd Edition (PDF 2.03MB). The Australian Commission has released supporting resources and further information including assessor online training courses. The second edition of the Standards includes a greater focus on mental health, cognitive impairment, health literacy and Aboriginal and Torres Strait Islander people.

Eight standards

SA Health has prepared interactive accreditation resources to support staff who are preparing for an assessment. Each resource lists the relevant SA Health policies, resources and supporting actions that can be used by staff as evidence of meeting the criteria within each of the following eight standards:

The clinical governance and safety and quality systems to maintain and improve the reliability, safety and quality of health care, and improve health outcomes for patients.

The systems and strategies to create a person-centred health system by including patients in shared decision making, partners in their own care, and consumers in the development of quality health care.

The systems and strategies to prevent infection, manage infections effectively when they occur, and limit antimicrobial resistance through prudent use of antimicrobials and antimicrobial stewardship.

The systems and strategies to ensure clinicians safely prescribe, dispense and administer appropriate medicines to informed patients, and monitor use of the medicines.

The integrated screening, assessment and risk identification processes for developing an individualised care plan, to prevent and minimise the risks of harm in identified areas.

The systems and strategies for effective communication between patients, carers and families, multidisciplinary teams and clinicians, and across the health service organisation.

The systems and strategies for safe, appropriate, efficient and effective care of patients’ own blood, well as other supplies of blood and blood products.

The systems and processes to respond effectively to patients when their physical, mental or cognitive condition deteriorates.


Sue Ireland
Associate Director, Quality Systems
Telephone: (08) 8226 6971

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