Consumer and community engagement

SA Health Partnering with Consumers and Community Advisory Group

The SA Health Partnering with Consumers and Community Advisory Group (PDF 67KB) established in 2013 includes member representation from:

  • the Health Consumers Alliance SA
  • the Health and Community Services Complaints Commissioner
  • the consumers
  • each local health networks, including:
    • SA Ambulance Service
    • Drug and Alcohol Service
  • SA Health including:
    • Mental Health and Substance Abuse
    • Service Development
    • Nursing and Midwifery Office
    • Safety and Quality Unit


The role of the Advisory Group is to ensure that health services practice in accord with the Standard 2 – Partnering with Consumers and the Australian Safety and Quality Framework for consumer centred care.

Consumer and Community Engagement Governance Model

SA Health is committed to partnering with consumers and the community and understands the important role they make in improving health care services. The Consumer and Community Engagement Governance model (PDF 66KB) outlines the consumer and community advisory groups involved in service planning, designing care, measuring and evaluating health care services.


Current SA Health policies, guidelines and tools include:

How to get involved

To find out how to get involved in a consumer group in your area, please contact your local Consumer Engagement Coordinator (PDF 89KB) or the Health Consumers Alliance of South Australia.


Pat Ranieri, Senior Project Officer
Telephone: (08) 8226 2567

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