ACAT news

The Aged Care Assessment Teams (ACATs) in South Australia transitioned to full functionality within the My Aged Care system on 21 March 2016. This means ACATs are undertaking all assessment tasks in the Commonwealth’s My Aged Care System, including assessment and delegation approvals.

The transition also enables streamlined facilitation of e-referrals to Commonwealth subsidised Service Providers; provides improved client information flow and simplified access to current client ACAT approval information.

ACAT’s moved from using the Aged Care Client Record (ACCR) and the Assessment Outcome Report (AOR), to the National Screening and Assessment Form (NSAF) and a client Support Plan, which has an improved focus on carers.

I’m a service provider, what do I need to do to prepare?

Service Providers must be set up in the My Aged Care Provider Portal in order to receive e-referrals from the My Aged Care Contact Centre, Regional Assessment Services and ACATs. Service Providers also need to ensure their information in the My Aged Care Service Finders is up to date.

Referrals will only be sent to Service Providers who demonstrate capacity, other than where the client is prepared to be wait listed.

For information about how to set up provider information in the My Aged Care Provider Portal, please see the Administrator quick reference guide - My Aged Care portal (PDF 1.7MB).

South Australian My Aged Care Resources 

For more information and resources on the transition to full functionality in the My Aged Care System, including fact sheets and power point presentations developed by the ACAP Reform Unit, please refer to the South Australian My Aged Care Resources page.


For further information on the ACAT Transition, contact the Aged Care Assessment Programme Reform Unit on (08) 8204 2432 or by email –

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