HIV PEP information for health professionals

HIV PEP hotline 1800 022 226

The provision of post exposure prophylaxis (PEP) is part of an overall strategy for the prevention of human immunodeficiency virus (HIV) in South Australia. PEP is a 28 day course of antiretroviral medications that can prevent HIV infection following an exposure to HIV.

HIV PEP must be started within 72 hours of the risk exposure and effectiveness is considered to be greater when PEP is started as soon as possible.

HIV PEP hotline

The South Australian HIV PEP hotline 1800 022 226 is available 24 hours a day to triage any member of the public who believes they may have been exposed to HIV. Calls are answered by a Registered Nurse who will conduct a risk assessment based on the information provided by the caller. Individuals who have had a significant risk exposure to HIV will be directed to the nearest HIV PEP access point.

Access points

The South Australian HIV PEP system is available through hospital emergency departments and targeted primary care clinics as HIV PEP access points. These access points hold HIV PEP 'starter packs' that contain five days of antiretroviral medications.

Starter packs allow individuals presenting after an exposure or suspected exposure to HIV to be started on the antiretroviral medication as soon as possible, thereby increasing the effectiveness of PEP.

All metropolitan Adelaide public hospital emergency departments are HIV PEP starter pack access points. In rural areas, emergency departments of key regional hospitals are HIV PEP starter pack access points.

Ordering PEP starter packs

PEP starter packs can be ordered via a written or electronic purchase request and directed to the SA Pharmacy Purchasing Officer at Flinders Medical Centre. Phone (08) 8204 5283 if further information regarding ordering is required. It is the responsibility of distribution sites to check stock expiry dates on a regular basis.

Training for clinicians

An online training module for clinicians at PEP access point locations is available from SHINE SA. To register for the free PEP training module, please email:  with your name, position and workplace.

Further information

For further information on HIV PEP, contact SA Health's Communicable Disease Control Branch

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