The Riverland Mallee Coorong Local Health Network Consumer and Community Engagement Strategy 2025-2028 (PDF 4.8MB) guides us as to how we engage with consumers, carers and the community.
The Consumer and Community Engagement Strategy outlines how we will work with consumers, carers and the community to:
- provide comprehensive consumer focussed care
- communicate appropriately and effectively
- partner through all aspects of our services
- continually evaluate and improve our health services.
It also demonstrates our commitment to listening to, and actively partnering with, consumers, carers and the community in the planning, design and delivery of effective health care services that are accessible and appropriate to the diverse needs of our region.
Hard copy versions of the Strategy are also available at our hospitals and health sites.
Definitions
Engagement is about how we talk with you, listen to you and collaborate with you on important issues.
A consumer is anyone who has used, or uses, our health services or is affected by the delivery of our healthcare services, such as a family member, carer, friend or support person of someone who uses our services.
Consultation
Thank you to everyone who contributed to this Consumer and Community Engagement Strategy by providing feedback during our consultation period. Your feedback was considered and incorporated into the final documents.