Experts by Experience Initiative - Mental Health

The Experts by Experience Initiative, established in 2010, recognises the expertise held by consumers and carers who live with mental illness and aims to use this knowledge to inform and enhance the provision of consumer and carer-centred mental health services through:

  • Capacity building
    Contributing to the development of mental health services for country people in ways that support and promote consumer, carer and broader community involvement at all levels.
  • Engagement
    Identifying issues of concern and ideas for service improvement, and reporting these to Country Health SA Local Health Network (CHSALHN) Mental Health Executive.
    Providing regular networking and information sharing opportunities such as caf├ęs and forums for consumers, carers and the community.
  • Communication
    Reporting directly to CHSALHN Mental Health Executive on behalf of consumers, carers and the broader community.
    Providing CHSALHN Mental Health Cabinet opportunities to feedback to the community about identified issues and future plans.

Experts by Experience Development Officers

Experts by Experience Development Officers are responsible for communication between country people and country mental health services.

Their role is to:

  • Enable communication between country people and mental health services.
  • Identify the requirements for meaningful consumer, carer and community participation in mental health services planning.
  • Develop CHSALHN performance measures and practices relating to consumer, carer and community participation.
  • Work alongside broader system developments to ensure consumer centred care and practice becomes a reality within CHSALHN mental health services.

On a practical level this means meeting with consumers, carers and interested community members, and evaluating the feedback from the Experts by Experience community mental health forums.

Experts by Experience Development Officers sit at the decision-making table within CHSALHN Mental Health Executive and are the conduit for the voice of consumers and carers in regional South Australia.

Forum information

Experts by Experience Forums are held throughout the year to provide an informal environment where consumers and carers can provide feedback about mental health services in their area. They also give local mental health teams the opportunity to explain more about existing and planned services.

For more information

Email: or
Post: PO Box 287, Rundle Mall, Adelaide SA 5000

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