What To Expect At Adelaide Sexual Health Centre

Reception And Waiting

The receptionist will ask you to complete a registration form so we can prepare your file. The form asks for contact details that allow you to be contacted discreetly if required. To keep this information up-to-date, the receptionist may ask you to fill in this form even if you have done so on a previous visit.

The receptionist will also ask you to fill in a form requesting information about your reason for attending. This will help us to decide how best to assist you.

If you were referred to Adelaide Sexual Health Centre by a doctor or health service, please give the referral letter to the receptionist.

You may be seen out of turn. If you have specifically requested either a male or female doctor you may wait a little longer. If you are here for a follow-up visit, you may be seen more quickly. If you have any questions about this, please ask the receptionist.

Doctor Or Nurse Consultation

If you have attended Adelaide Sexual Health Centre with your partner, you'll usually see the doctor or nurse separately. This provides greater confidentiality and enables the doctor to focus on your own specific concerns. The doctor  or nurse will ask questions to find out the cause of your concerns and to decide which tests are needed. Some questions are very personal, but they are needed to decide whether you are at risk for a sexually transmitted infection (STI). We offer tests for all the common STIs to most people.

If required, you will be examined by the doctor. We are a teaching unit and occasionally a visiting health worker may be present, with your permission. Please note that not all clients require an examination.

Your Clinic Card

You will be given a card with your clinic number and our phone number on it. Keep this in a safe place at all times.

It helps us provide you with information quickly, and it means that no one else can get confidential information about you.

Please remember to bring your clinic card with you each time you visit the clinic.

Tests

A check-up may include a physical examination, taking swabs and/or collecting urine, and a blood test. A thorough STI check requires several types of test because many common infections cannot be detected from a blood test alone.

Results

Some results may be available before you leave, the others will be ready in one week. Most results can be delivered by text message, but some times you may be asked to return in person to collect your results. This will be discussed in your consultation. 

We do not give results over the telephone.

Follow-up Visit

You may receive a text asking you to return to discuss your results. In this case you will need to come back to the clinic for your results and treatment.. You do not need to make an appointment. Return to Adelaide Sexual Health Centre, show your clinic card at the reception desk and tell the receptionist you are here for a follow-up visit as you received a text to return. 

A doctor or nurse will tell you if your partner(s) should come to the clinic for treatment also, and will answer any questions you have about this.