Consumer, Carer and Community Feedback and Complaints Management
Consumer feedback and complaints provide an opportunity to observe the quality of health care from the perspective of consumers and carers.
The Central Adelaide Local Health Network which includes the Royal Adelaide Hospital (RAH), The Queen Elizabeth Hospital (TQEH), Glenside Health Services (GHS) and Central Mental Health Services, Hampstead Rehabilitation Centre (HRC) and St Margaret’s Hospital (SMH), is committed to providing a safe and high-quality healthcare service, which meets your expectations. It is important that we continually improve service delivery for our patients and their loved ones, therefore we value feedback from patients, family members and carers.
Your compliments, complaints and suggestions assist us in reviewing and enhancing the way we provide care.
Feedback about your experiences provides valuable lessons for us to improve on all aspects of our service, and will ultimately help us to deliver the best possible care to you and the people you care about.
If you have feedback about your care, we would love to hear from you. We are committed to resolving any problems you may have.
To speak with a CALHN Consumer Adviser, contact:
Telephone: (08) 7074 1377
To contact The Queen Elizabeth Hospital:
28 Woodville Road Woodville South, South Australia