If you need urgent support from a financial counsellor, contact the National Debt Helpline.

Phone: 1800 007 007 - weekdays 9:00 am to 4:30 pm
Webchat - weekdays 9:00 am to 8:00 pm

This domain focuses on supporting your financial wellbeing during what can be uncertain and stressful times. It helps you understand Department of Veterans’ Affairs (DVA) income support options - such as pensions and incapacity payments - and points you to free financial counselling if you’re feeling stretched by bills, debt, or cost‑of‑living pressures.

Clear information about DVA entitlements, compensation claims, and how service pensions interact with superannuation and crisis supports can help you make informed decisions at your own pace.

Caring for someone you love can be challenging, and support may be available to you. Knowing your eligibility can help relieve some of the financial strain during intensive caring times.

Services Australia (Centrelink)

Website: Services Australia (Centrelink)
What they do: General crisis payments or other supplementary government support.

DVA Crisis payment

Website: DVA Crisis payment
What they do: Special payment to assist veterans and families in a time of crisis and financial hardship.

Department of Social Service Grant Services Directory

Website: Department of Social Service Grant Services Directory
What they do: Directory of emergency relief services by state or territory.

Moneysmart.gov.au

Website:  Moneysmart.gov.au
What they do: Links to services to help with food, housing and bills, and emotional support.

DVA entitlements and compensation claims

Website: DVA entitlements and compensation claims
What they do: Income support and supplements related to service‑connected conditions.

Looking after your finances can be challenging during times of change or uncertainty, especially if your income has been affected by injury.

A range of financial counselling services are available to help you manage debt and work towards greater financial stability.

Veteran advocates, often found through ex-service organisations (ESOs) (see Advocacy Register) also provide expert advice on claims, pensions, and entitlements, and can help with accessing support through DVA.

Moneysmart.gov.au

Website: Moneysmart.gov.au
What they do: Information about free and confidential financial counselling services offered by not-for-profit community organisations.

The Bravery Trust

Website: The Bravery Trust
Phone: 1800 272 837
What they do: National military charity providing ADF members with financial aid, education and counselling.

Financial counselling for gambling

Website: Financial counselling for gambling
What they do: Information about supports designed to help people affected by gambling harm.

Military Advocacy South Australia (MASA)

Website: Military Advocacy South Australia (MASA)
What they do: Free accredited advice on DVA claims and pensions.

Mob Strong Debt Helpline

Website: Mob Strong Debt Helpline
What they do: Free nationwide legal advice and financial counselling service for Aboriginal and Torres Strait Islander people.

Rural Financial Counselling Service (RFCS)

Website: Rural Financial Counselling Service (RFCS)
What they do: Free and independent financial counselling to eligible farmers, fishers, foresters and small related businesses experiencing, or at risk of, financial hardship.

RSL SA Reach Out Wellbeing Service

Website: RSL SA Reach Out Wellbeing Service
What they do: Local, face-to-face financial support, short-term financial relief or assistance referrals.

Small business debt helpline

Website: Small business debt helpline
What they do: Free, independent and confidential advice for business finances.

If you’re caring for a family member or friend, you may be eligible for support. Understanding what help is available can ease financial pressure during demanding caring periods.

Services Australia

Website: Services Australia
What they do: Information about the Carer Allowance.

Carers SA

Website: Carers SA
What they do: Free personalised services, packages and information to support people who care for a family member or friend.

Carer Gateway

Website: Carer Gateway
Phone: 1800 422 737, Monday to Friday
What they do: Help you understand entitlements as part of carer support planning.