Consumer experience survey for dental care provided by students
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SA Dental regularly conducts surveys as one way of finding out what clients have to say about our service and identifying any areas in which we can improve.
Parents/guardians are randomly selected to complete a survey for children who are aged less than 18 years who have attended a School Dental Service Clinic.
The latest survey of our school dental services was conducted in March 2020, and some of the results included:
For a more detailed summary of results see the consumer experiences of school dental services (PDF 95KB).
In October 2019 around 800 adult clients who had recently completed a Course of Care at a Community Dental Service clinic or the Adelaide Dental Hospital were randomly selected to complete a consumer experience survey.
The survey results included:
For a more detailed summary of results see the infographic consumer experiences of adult dental services (PDF 95KB).
SA Dental sent a survey link via SMS message to adult clients and parents or guardians of young clients who were treated by a supervised student during October and November 2020, and some of the results included:
For a more detailed summary of results see the SA Dental client feedback (PDF 500KB) consumer experiences of dental treatment provided by students.