Food allergies and food intolerance's can be unpleasant, complicated and can cause death. However, food allergies and intolerance can be managed, to improve quality of life. Below is more information on managing food allergies and intolerance, especially when food shopping or eating out.
The majority of recalls in Australia are due to undeclared allergens in packaged foods. Visit the FSANZ recall page for up to date information.
SA Health is responsible for ensuring that packaged foods containing undeclared allergens are removed promptly from the marketplace in South Australia. Information of what to do if you think a packaged product has an undeclared allergen is provided below.
The difference between food allergy and intolerance:
Food allergy = Immune system reaction to a food
A food allergy causes the immune system to react to a particular food with immediate symptoms, such as itchiness, rash and swelling. Sometimes a reaction can be so severe that it can trigger a life-threatening reaction known as anaphylaxis.
low blood pressure, dizziness, faintness or collapse
swelling of the lips and throat, nausea and feeling bloated
diarrhoea, and vomiting
dry, itchy throat and tongue, coughing, wheezing and shortness of breath and a runny or blocked nose
itchy skin or a rash, hives and sore, red and itchy eyes.
A severe food allergy can cause a life-threatening reaction called anaphylaxis. Anaphylaxis affects the whole body, often within minutes of eating the food. Symptoms such as rapid spreading of hives, swelling of the face, tongue and throat, difficulty breathing, wheezing, vomiting and loss of consciousness are common signs of an anaphylactic attack.
Immediate treatment with injected adrenaline can be lifesaving.
If you have been prescribed an adrenaline/epinephrine autoinjector (EpiPen®), keep it with you at all times.
Food intolerance = Inability to digest a food
Food intolerance doesn’t involve the immune system. Food intolerance is an adverse reaction to a particular food. The symptoms can be unpleasant and in some cases severe, but are generally not life-threatening.
stomach and bowel upsets
headaches and migraines
wheezing and a runny nose
generally feeling under the weather.
Coeliac disease is a disorder of the small bowel caused by an immune reaction to dietary gluten (a protein found in wheat, barley and rye). It is not a food allergy but an auto-immune disease. In coeliac disease, the lining of the bowel is damaged by the white blood cells of the immune system and not by antibodies (as in food allergic reactions).
If you think you have a food allergy or intolerance, it’s important to get a proper diagnosis from a qualified medical practitioner.
In a separate declaration — wheat flour, sugar, margarine (contains milk), salt, flavour (contains wheat starch). Contains wheat and milk
Always check the ingredients list carefully. All ingredients must be listed on the labels of pre-packaged foods.
'May contain' warnings
Some food labels may also have a warning to show the food product may contain foods people are commonly allergic to, eg.‘may contain traces of nuts’ or ‘may contain seeds’. This means that even if nuts or seeds aren’t deliberately included as ingredients in the food, the manufacturer cannot be sure the food doesn’t accidentally contain small amounts of the allergen.
If you are allergic to any of the foods mentioned in ‘May contain’ warnings, you should avoid these food products.
Tip: You can call food manufacturers and ask about ingredients or manufacturing processes if unsure about a product.
What you should do if you think a food has been incorrectly labelled
If you think a food has been incorrectly labelled, or an allergen has not been properly declared on packaged food, email us on Healthfood@sa.gov.au
Please provide the following information:
a description of the problem (allergic reaction or noting that an undeclared allergen is visible in the product)
product name, size and, the date on the package (use by, best before etc)
name and full street address of the business on the label
where and when you purchased the product
photos of the product and packaging
your details and best way to contact you
keep any leftover food, packaging and receipts.
SA Health has powers under the Food Act and the Food Standards Code to investigate labelling complaints and take action against food businesses breaking the law.
Foods not pre-packed or not labelled
Consumers are legally entitled to ask for information about the allergen content of foods for sale that are not pre-packed or labelled.
If you have a severe food allergy, you should always disclose your allergy clearly, ask about ingredients and never make presumptions about food content. You should always have your emergency medication with you.
Foods that aren’t pre-packed or labelled include those sold from:
foods weighed and sold loose eg bulk bins.
It’s possible that this type of food could contain small amounts of allergens in the ingredients. The allergen may have also been introduced to these products due to contact with another food, knife or spoon, or from being wrapped in a bag that has touched another food containing an allergen.
Unlabelled food also includes meals served in:
other eating out venues.
Allergies and eating out
Eating a meal from a restaurant, café or takeaway can be a stressful experience if you have a food allergy or intolerance. When food is prepared by someone else you can’t be absolutely sure that it won’t contain allergens. There are however some guidelines to make eating out safer and more simple.
When you book a table, tell the person taking the booking about your food allergy or intolerance and ask them to check with the chef that they can provide you with a meal that doesn’t contain the food you are allergic to.
On arrival, make sure the waiter knows about your food allergy.
Ask about the dishes
Read the menu carefully to see if there is any mention of the food you are allergic to in the name or description of the dish
Always ask the waiter – food allergens are not always stated on menus
Give staff your order and ask them to check with the chef that the dish does not contain the food you need to avoid. Speak to the chef personally if you can
If the staff can’t answer your questions or don’t seem certain, it’s better to order something else or eat elsewhere.
Ask about cross contamination
Ask staff if your food will be prepared with equipment and utensils that are separate to those used for foods containing the allergen, to avoid cross contamination
Don’t assume because you ate a dish safely in one restaurant that it will be made the same way the next time or in a different restaurant.
Avoid self-service areas
If you have a severe allergy, it’s best to avoid eating food from a self-service area or buffet. It’s easy for small amounts of allergenic ingredients to get into food accidentally, (eg people might use the same spoons for different dishes) so even if it looks safe, you can’t be sure.
Take your Epipen®
If you have been prescribed an adrenaline/epinephrine autoinjector (EpiPen®) and you don’t have it with you, DO NOT EAT! Studies have shown prompt administration of your adrenaline autoinjector is first line first aid treatment for anaphylaxis.
Use of the information and data contained within this site or these pages is at your sole risk.
If you rely on the information on this site you are responsible for ensuring by independent verification its accuracy, currency or completeness.
This site includes links to other websites operated by community, business and government.
These linked websites will have their own terms and conditions of use and you should familiarise yourself with these.
All linked websites are linked 'as is' and the Government of South Australia:
does not sponsor, endorse or necessarily approve of any material on websites linked from or to this Site;
does not make any warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of any material on websites linked from or to this Site;
does not make any warranties or representations that material on other websites to which this site is linked does not infringe the intellectual property rights of any person anywhere in the world; and
does not authorise the infringement of any intellectual property rights contained in material in other websites by linking this site to those other websites.
If you use automatic language translation services in connection with this site you do so at your own risk.
The information and data on this site is subject to change without notice. The Government of South Australia may revise this disclaimer at any time by updating this posting.
The Government of South Australia, its agents, instrumentalities, officers and employees:
make no representations, express or implied, as to the accuracy of the information and data contained on this site
make no representations, express or implied, as to the accuracy or usefulness of any translation of the information on this site or any linked website into another language
make no representations as to the availability of the site and the availability of websites linked from or to the site
accept no liability however arising for any loss resulting from the use of the site and any information and data or reliance placed on it (including translated information and data)
make no representations, either expressed or implied, as to the suitability of the said information and data for any particular purpose
accepts no liability for any interference with or damage to a user's computer, software or data occurring in connection with or relating to this Site or its use or any website linked to this site
do not represent or warrant that applications or payments initiated through this site will in fact be received or made to the intended recipient. Users are advised to confirm the application or payment by other means.