Operational standards and obligations for licence holders
Standard requirements
All licensed private ambulance services in South Australia must meet strict standards to ensure safe, lawful, and high-quality patient transport. These include:
- Compliance with statutory obligations under the Health Care Act 2008 and the Health Care Regulations 2023
- Adherence to clinical and technical standards outlined in:
Ongoing obligations for licensees
Licence holders must:
- Maintain safe and compliant operations at all times
- Adhere to all licence conditions
- Keep vehicles and equipment in accordance with approved standards
- Notify SA Health of any changes to services or operations
Penalties for non-compliance
Failure to meet these obligations may result in penalties of up to $20,000, the imposition of additional conditions, suspension, or cancellation of the licence.
For further information - Please contact
Clinical Regulation Policy and Licensing team
Clinical Regulation Branch
SA Health - Department for Health and Wellbeing
PO Box 6, Rundle Mall Adelaide SA 5000
Email:
Health.Licensing@sa.gov.au
Phone:
(08) 8226 7100 (Available Monday to Friday, business hours)