Operational standards and obligations for licence holders

Standard requirements

All licensed private ambulance services in South Australia must meet strict standards to ensure safe, lawful, and high-quality patient transport. These include:

Ongoing obligations for licensees

Licence holders must:

  • Maintain safe and compliant operations at all times
  • Adhere to all licence conditions
  • Keep vehicles and equipment in accordance with approved standards
  • Notify SA Health of any changes to services or operations

Penalties for non-compliance

Failure to meet these obligations may result in penalties of up to $20,000, the imposition of additional conditions, suspension, or cancellation of the licence.

For further information - Please contact

Clinical Regulation Policy and Licensing team
Clinical Regulation Branch
SA Health - Department for Health and Wellbeing
PO Box 6, Rundle Mall Adelaide SA 5000

Email: Health.Licensing@sa.gov.au
Phone: (08) 8226 7100 (Available Monday to Friday, business hours)