TheResidential Aged Care Emergency (RACE) Dental Serviceprovidesastandardised SA Dental Service Statewideapproach for themanagement of emergencypublic dental care for olderpeopleliving in ResidentialAgedCareFacilities (RACF’s) whoareunable to leavethefacility to attendaCommunity Dental Service (CDS) clinicbecause of severephysical, functional or cognitiveimpairment (seeclientcriteria).
RACE defines two designated emergency dental referral pathways for senior RACF staff (such as registered nurses (RNs), Care Managers/Care Coordinators) and/or general practitioners (GPs) to follow:
public dental care, it is recommended that eligible residents ( holder of a current Pensioner Concession Card or Health Care Card) have their name placed on the SA Dental Service waiting list by contacting the closest CDS clinic.
When placing a resident’s name on the waiting list, RACF staff should provide the following information to assist clinic staff allocate the resident to the appropriate CDS clinic:
presence of natural teeth and/or dentures
resident’s mobility and/or cognitive capacity and the level of assistance required to transfer into a dental chair
identify whether resident uses a wheelchair, mobility scooter or princess chair
At the time of the actual dental appointment, RACF staff should provide the CDS clinic staff with thefollowing information:
resident’s current health summary information
indicate if the resident will be able to self-consent or whether consent is to be made by a substitute decision maker (provide contact details)
identify if an interpreter is required
name who has account payment responsibility.
Alternatively, if the resident (or their substitute decision maker) chooses not to place their name on the waiting list or the resident is not eligible for SA Dental Service, they should contact a private dentist (private fees apply). For assistance finding a private dentist refer to the Australian Dental Association.
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