Management of Actual or Potential Aggression Foundation program

Facilitated by SA Mental Health Training Centre. See Mental health training calendar page for workshop dates.

The MAPA® Foundation programme is modular and can be easily adapted to your particular environment providing four key learning objectives:

  • Identify behaviour that indicates an escalation toward the aggressive and violent, and take appropriate measures to avoid, decelerate and/or de-escalate crisis situations.
  • Assess the level of risk associated with crisis behaviour and make appropriate decisions related to the management of such risks.
  • Use suitable and acceptable physical interventions to reduce or manage risk behaviour.
  • Identify the impact of crisis events and describe post-crisis responses that can be used for personal and organisational support and learning.

The programme supports potentially vulnerable people or whose staff work with individuals who may exhibit behaviours that can challenge. Fully flexible, the programme can be tailored to your needs. For example, if you do not need physical holds but staff need disengagement skills, then the programme can be delivered in just one day.