The Central Northern Adelaide Renal and Transplantation Service's 'Dialysis Start Program' is an intensive multidisciplinary service supporting patients and their care providers during the medically and socially challenging period of starting life-saving dialysis.

This initiative has developed a clear standard of best practice and has systematically implemented this standard. This has resulted in tangible improvements in patient experiences, better and more efficient multidisciplinary teamwork, and prevention of dangerous gaps in care. We have turned a fraught and fragmented process into a substantially smoother, more patient-focused approach.