SA Health CCTV Pilot Project

SA Health undertook an Australian-first CCTV pilot project (pilot) to explore the acceptability and viability of using audio-visual surveillance (recording devices) and monitoring in residential care settings.

The 12-month pilot from March 2021 – March 2022 took place in two SA Health operated sites: Northgate House – a specialist residential mental health service; and Mount Pleasant District Hospital’s Residential Aged Care Service.

A South Australian technology company worked with SA Health on the pilot, which was also supported by the Commonwealth Department of Health with funding through the Commonwealth Dementia and Aged Care Services Fund.

Given the broad interest in the use of this technology in aged care facilities, SA Health engaged PricewaterhouseCoopers to undertake a comprehensive evaluation of the pilot, which included a range of residents’ experience measures, as well as staff acceptability and quality and safety improvement measures. The Evaluation of the CCTV Pilot Project report (PDF 2MB) is available here. 

To complement the findings from the pilot, SA Health conducted a community consultation to understand the broader community’s views and attitudes towards the use of various surveillance and monitoring technologies in residential aged care facilities.

The Technology in Aged Care Consultation Report (PDF 295KB) is available here.

For further information please contact Office for Ageing Well by emailing: