Engagement with Consumers and the Community - Yorke and Northern Local Health Network

Under the Health Care Act, the Yorke and Northern Local Health Network governing board will be developing, implementing and monitoring a community and consumer engagement strategy, and consult with the community and consumers to develop a Yorke and Northern Local Health Network Engagement Strategy.

Health Advisory Councils

In regional areas of South Australia HACs ensure that the strong link between communities and their health services are maintained.

There are eight Health Advisory Councils in the Yorke and Northern Local Health Network:

For further information about the HACs, visit the Regional Health Advisory Councils page.

Consumer Representative Vacancies

Consumer and Community Engagement Operations Work Group

The Yorke and Northern Local Health Network are excited to announce that they have two new consumer representative vacancies available for our new Consumer and Community Engagement Operations Work group.

Having your voice at the table is essential, as your voice ensures we make service decisions that are informed by the very people we care for.

If you are someone who lives or works in the Yorke and Northern LHN region and uses or has used our health services, we encourage you to apply!

You can also be a family member or carer of someone who has used our service.

We are seeking two consumer representatives, and Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

The purpose of the Consumer and Community Engagement Operational Workgroup is:

  • Support the provision of information, data and recommendations through the Yorke and Northern LHN Executive Committee to the Yorke and Northern LHN Consumer and Community Engagement Board Committee (CCEBC)
  • Develop and implement a sustainable governance structure to underpin the Consumer and Community Engagement Board Committee
  • Advise and support strategies to enhance and promote consumer and community participation in the development of the Yorke and Northern LHN Consumer and Community Engagement Strategy.
  • Consider and propose best practice oversight of compliance and continuous improvement with all accreditation requirements related to consumer participation.

The role of the Consumer Representative is to:

  • Promote the interests of consumers, present how consumers may feel and think about certain issues
  • Contribute to the consumer experience
  • Ensure the committee recognises consumer concerns
  • Report activities of the committee to consumers
  • Ensure accountability to consumers
  • Act as an advocate for issues affecting consumers by providing the committee information on any issues affecting consumers
  • Flag the need for the committee to undertake consumer consultation where necessary e.g. with marginalised groups.

Required Skills and Experience of the Consumer Representative

  • Experience in consumer advocacy or participation in committees and forums as a consumer advocate or representative
  • Communication and relationship building skills with community and organisational roles
  • Established links with a broad range of community networks in Yorke and Northern LHN
  • Ability to seek, understand and advocate for a range of viewpoints, that may not always be your own
  • Understanding of the health and aged care systems.


  • Meetings are planned to commence on the 15th July 2020 and will be held on a monthly basis.
  • The average time commitment is 1.5 to 2 hours per month with approximately 1 hour pre-meeting reading/preparation time.
  • Video conference facilities will be available from any YNLHN site.
  • Consumer representative roles will be for a maximum 2 year term

Remuneration and support

Appointed applicants will be entitled to sitting fee reimbursement in accordance with SA Health’s Sitting Fees and Reimbursement for External Individuals Policy Directive (PDF 149KB).

Out of pocket expenses will be reimbursed if negotiated and approved prior.

Closing date

6 July 2020

How to apply

Please contact Health.YNLHNConsumerFeedback@sa.gov.au or Telephone (08) 8638 4438 for more information.