Service Level Agreements (SLAs) for public health services in SA

The following service level agreements set out the mutual understanding of respective statutory and legal functions and obligations through a statement of expectation and performance deliverables for the below periods.

1 July 2020 - 30 June 2021

1 July 2019 - 30 June 2020

Statewide services

The following service level agreements set out the mutual understanding of respective statutory and legal functions and obligations through a statement of expectation and performance deliverables for the period of 1 July 2018 - 30 June 2019.

1 July 2018 - 30 June 2019

1 July 2017 - 30 June 2018

1 July 2016 - 30 June 2017