Riverland Mallee Coorong Engagement

The Riverland Mallee Coorong Local Health Network (RMCLHN) has launched two important engagement strategies.

Download the RMCLHN Consumer and Community Engagement Strategy    Download the RMC Clinician and Workforce strategy 2020

    Our Governing Board is required to develop and publish these strategies under Section 33A of the Health Care (Governance) Amendment Act 2018 (the Act).

    Both strategies will sit alongside the RMCLHN Strategic Plan.

    Consumer and Community Engagement Strategy

    The Consumer and Community Engagement Strategy, or CCE Strategy for short, guides how we engage with consumers and the community.

    The aim of the CCE Strategy is to integrate, strengthen and promote meaningful engagement with consumers, and the broader community, and provides direction for how we will work with consumers and the community to provide the best possible care and services for our region now and into the future.

    Engagement, in simple terms, is about how we talk with you, listen to you and collaborate with you on important issues.

    A consumer is anyone who uses our health services, or is affected by the delivery of our healthcare services – that is, if you’re a family member, carer, friend or support person of someone who uses our services. For example:

    • If you’ve ever taken your sick child to the Riverland General Hospital emergency department, you’re a consumer of our healthcare services.
    • If your Dad lives in one of our Aged Care facilities, both you and your Dad are consumers of our healthcare services.
    • If you see a physiotherapist at the Lameroo Hospital, you’re a consumer of our healthcare services.
    • If you have a community health nurse visiting your home in Meningie, you’re a consumer of our healthcare services.

    Download a digital copy of the Consumer and Community Engagement Strategy.

    For further information, or to request the strategy in a different format, please contact:

    Consumer Engagement Officer
    Riverland Mallee Coorong Local Health Network
    Telephone: (08) 8580 2400 (Berri Office) (08) 8535 6777 (Murray Bridge Office)
    Email: Health.RMCConsumers@sa.gov.au

    Clinician and Workforce Engagement Strategy

    RMCLHN has developed a Clinician and Workforce Engagement Strategy following widespread consultation with clinicians and our general workforce.

    While the Act stipulates the Governing Board is required to develop a clinician engagement strategy, we sought endorsement to broaden the scope of our strategy to incorporate all RMCLHN workforce. This has allowed us to develop a more comprehensive strategy that encapsulates the unique needs and composition of our regional workforce.

    The aim of the strategy is to promote consultation, collaboration and genuine engagement with health, and other, professionals working within RMCLHN. It applies to all RMCLHN staff and stakeholders who provide, or contribute to, the provision of services to our communities. This includes clinicians, non-clinicians, visiting medical specialists, Rural Support Service (RSS) staff, contractors, volunteers and partners (e.g. our partners include General Practitioners (GPs) and Statewide Clinical Support Services employees who partner with RMCLHN).

    Download a digital copy of the Clinician and Workforce Engagement Strategy.

    For further information, or to request the strategy in a different format, please contact:

    Manager Secretariat
    Riverland Mallee Coorong Local Health Network
    Telephone: (08) 8535 6707
    Email: Health.RMCConsumers@sa.gov.au

    Consumer Representative Expressions of Interest

    The Riverland Mallee Coorong Local Health Network is looking for consumer representatives.

    A consumer is someone who lives or works in the RMCLHN region and uses, or has used, any of our hospital, health or community services. A consumer can also be someone who is a family member or carer of someone who uses, or has used, any of our hospital, health or community services.

    As a consumer representative, you will participate in a committee, working group or cabinet, to ensure the voice of consumers is heard. Consumer representatives take part in decision making processes on behalf of consumers and carers, and advocate for consumers and carers. You have to be aged 18 years or over to be a consumer representative.

    You can choose to represent consumers and carers on one of the following committees or working groups:

    • Clinical Oversight Committee
    • Partnering with Consumers Committee
    • Aboriginal Health Committee
    • Quality, Risk and Safety Working Groups
    • Challenging Behaviours Working Group
    • Aged Care Cabinet.

    As a consumer representative on a committee, working group or cabinet, you will be required to:

    • Bring a consumer perspective to the issues discussed at your committee or working group’s meeting
    • Provide advice on how to report information back to the community
    • Provide advice on how to improve services, from a consumer perspective
    • Advocate on behalf of consumers, carers and the community.
    • Listen to, and value, others’ opinions
    • Participate constructively and articulately in complex discussions
    • Apply and embrace ‘big picture’ thinking.

    To express your interest in becoming a consumer representative, please download and read the Consumer Representative Information Guide, and complete the Consumer EOI Application Form either in hard copy or online by Friday 31 July 2020.

    For further information or assistance with your application, please contact Senior Project Officer, Penelope Cowley on mobile (08) 8577 9222 (Tuesday and Wednesday) or by email Penelope.cowley@sa.gov.au