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External Vue Motion Log On - Set up Guide 

SA Medical Imaging (SAMI) are pleased to advise an improvement to remote access for viewing of images for 
clinicians via External Vue Motion. You will now be able to  Log On  to External Vue Motion in one step. 
 
Access to view images outside of the SA Health network is now via a  Log On  using your HAD ID, HAD 
password and a Passcode. The Passcode replaces the SMS code that was previously sent to your 
mobile/smart device. 
 
To enable access to External Vue Motion, you will need to install a One-Time Passcode (OTP) Application 
(app) on your mobile/smart device (mobile phone or tablet) that generates the Passcode for you to use. 
 
Access to the External Vue Motion  Log On  is via the following website: 
https://samivueextns.sahealth.sa.gov.au 

 

 

Note: Microsoft Internet Explorer is not supported 

Part 1: One Time Passcode (OTP) Application (app) installation and setup 

Note: If you have previously installed and configured the OTP app on your mobile/smart device for your 
HAD ID, this step does not need to be performed again. Please go directly to Part 2    Log On  to 
External Vue Motion. 

 

Note: The OTP app installation and setup only needs to be done once per mobile/smart device. 

 
1. You will need to download and install a compatible OTP app on your mobile/smart device from the Apple 

store (iOS) or Google play (Android). 
 
Suggested OTP apps: 
Android: Citrix SSO 
iOS (iPhone): Citrix SSO 
 

NB: These instructions will assume that you install the suggested OTP app for your smart device; 
however Google Authenticator can be used.  






   

 

2. Once you have installed the OTP app on your mobile/smart device, on your desktop 
computer or laptop, open your Internet browser and go to the following website: 
https://sahextaccess.sahealth.sa.gov.au/manageotp 

 
3. At the login screen enter your HAD username in the User name field. 

 

 

4. Enter your HAD password in the Password field. 
 

   
 

5. Click Log On. 
 

 
 

6. Click the  +  symbol to add your mobile/smart device. 
 

 
 

  




   
 

7. Enter a name for your mobile/smart device. 
Note: The name cannot be longer than 10 characters (including spaces). 
 

 
 

8. Click Go. 
 

 

 

 

 
 

9. The following window will appear: 
NB: Do not close this window or click Done until advised later in this guide 

 
 

 

 

 

QRCode 

 

 

10. On your smart/mobile device, open the Citrix SSO app. The following screen will display: 

 

Android iOS (iPhone) 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

  



   
 

11. On Android, select the Tokens option.  
On iOS, select Password Tokens. 
 

Android iOS (iPhone) 
 

 
 
 
 

 
 
 
 
 

 
12. On Android, press the + symbol at the bottom right of the screen.  

On iOS, select Add New Token. 
 

Android iOS (iPhone) 
 
 
 
 

 

 
 
 
 

 
 

13. Choose Scan QR Code. 

 

Android iOS (iPhone) 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 

 

14. Point the camera on your mobile/smart device towards the QRCode displayed on your desktop computer or 
laptop. 
Note: Scanning of the QRCode is not supported via Safari on MacOS (but using External Vue Motion is 
supported). You will need to use a different operating system and browser combination to scan the 
QRCode. 
 

15. On Android, the Citrix SSO app should detect the QRCode and add an entry.  
On iOS, select Save and the entry will be added. 

The number on this entry is your Passcode and will change every 30 seconds (as indicated by the 
count-down timer) and is used to login. 

 

 

  

Android iOS (iPhone) 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
 

 

 



   
 

16. On your desktop computer or laptop, click Done. 
 

 

 

 

 

 

 

 

17. Click Test. 
 

 

 

 

18. Enter the Passcode (number) currently being displayed in the Citrix SSO app on your mobile/smart device, 
then click Go. 
 

 

 

 

 

19. The test should be successful. If this is unsuccessful, please contact the Digital Health helpdesk on  
1300 138 913 
 



   
  

 

SAMI Support Documentation 6 of 13 July 2020 - Version 2 
  

Part 2:  Log On  to External Vue Motion 

Note: You will need access to your smart/mobile device for the Passcode and a PC or laptop or smart/mobile 

device to access External Vue Motion. 

Once you have set up the Passcode OTP app on your smart/mobile device, you can now  Log On  to External 

Vue Motion using the following website:  

https://samivueextns.sahealth.sa.gov.au 

 

The following Internet browsers are supported by External Vue Motion: 
 

 

Note: Microsoft Internet Explorer is not supported 

 

 

1. Enter the website https://samivueextns.sahealth.sa.gov.au into your supported Internet browser on your 

desktop computer or laptop. It is possible to use your mobile/smart device to access External Vue Motion 

in addition to your mobile/smart device generating your Passcode. 

 

 

 

 





   
  

 

SAMI Support Documentation 7 of 13 July 2020 - Version 2 
  

2. Enter your HAD ID in the User name field and your HAD password in the Password field. 

 

  

3. On your smart/mobile device, open the One Time Passcode (OTP) app (that was installed in Part 1) and 

enter the Passcode that is visible into the Passcode field on the logon screen, then click the submit button. 

If the count-down timer is showing less than 5 seconds, it is recommended to wait for a new Passcode. 

 

  

4. You will now  Log On  directly to External Vue Motion 

 

   



   
  

 

SAMI Support Documentation 8 of 13 July 2020 - Version 2 
  

 

5. You can search for a patient using their Patient ID or last name &amp; first name (entered as last name comma 

first name) in the search field provided. 

 

  

6. From the search results click on the patient name to display the images. 

 

  

7. You can close the patient s images by clicking the  X  icon located to the right of the patient name   this 

will return you to the search screen. 

 

  
 

  



   
  

 

SAMI Support Documentation 9 of 13 July 2020 - Version 2 
  

 

8. To  Log Off  from External Vue Motion, click the  Sign out  button located on top right of the application 

beside your user name. 

  

 

9. After clicking  Sign out  you will be directed to the logoff screen below. 

 

 
 

10. If you do not close your internet browser window, you will be able to rapidly  Log On  to External Vue 

Motion without having to re-enter your HAD username, HAD password and Passcode for 30 minutes 

by simply entering the following website into your currently open internet browser: 

https://samivueextns.sahealth.sa.gov.au 

 Note: External Vue Motion will automatically  Log Off  after 30 mins of inactivity. 

 

11. If you close your internet browser or are  Logged Off  automatically after 30 minutes of inactivity, you 

will need to  Log On  to External Vue Motion again by entering the following website into your internet 

browser: https://samivueextns.sahealth.sa.gov.au and then re-entering your HAD username, HAD 

password and Passcode as per the previous instructions at the beginning of Part 2. 

  





   
  

 

SAMI Support Documentation 10 of 13 July 2020 - Version 2 
  

 

References 

To access the External Vue Motion Quick reference user guide   please see Appendix A. 

To access the complete External Vue Motion user guide   please select the Help button (Question Mark icon) 

when logged onto the application. 

 

 



   
  

 

SAMI Support Documentation 11 of 13 July 2020 - Version 2 
  

Appendix A   Vue Motion Quick Reference Guide 

 

 

 



   
  

 

SAMI Support Documentation 12 of 13 July 2020 - Version 2 
  

 

 



   
  

 

SAMI Support Documentation 13 of 13 July 2020 - Version 2 
  

 

 


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