End of Life Care Strategy

SA Health has commenced work on the development of an End of Life Care Strategy (the Strategy). The Strategy enables a targeted and coordinated approach to improving the quality of end of life care services for South Australians.

SA Health’s vision is for South Australians to experience high quality care at the end of their life.

To achieve the vision, and guide development and implementation of the Strategy, the following key goals have been identified:

  • Care is supported by increased community awareness that dying is part of life.
  • Care is always guided by a person’s values and wishes, and involves them, or their Substitute Decision Maker, Persons Responsible or loved ones, as active participants in decisions about their care (person centred).
  • People, and their family or carer(s), are well informed about care and treatment options, and can provide feedback, including complaints, about their experience of care.
  • People, and their family and carer(s), record their values and wishes for care at the end of life, and this information is readily available to health professionals across care settings to guide care.
  • Health professionals have the skills and knowledge to recognise and sensitively communicate that a person is approaching the end of their life, assess their care needs and provide appropriate care.
  • Health professionals understand their professional and legal responsibilities in providing care to people at the end of life.
  • Service provision is interdisciplinary, coordinated and responsive, and supports high quality care over time (not episodic) and seamless transitions between care settings.
  • People, and their family and carer(s), have access to services and a contact person for reassurance, advice and support, 24 hours a day, 7 days per week.
  • Decisions about the design of services and allocation of resources are informed by consumer feedback, data and evaluation, and optimise equity of access.
  • SA Health services and commissioned services have processes in place to monitor and improve the safety and quality of end of life care services.

An SA Health End of Life Care Strategic Plan will be available in early 2018. This will describe the key elements to support implementation of the Strategy including:

  • Governance structure
  • Key priority areas and activities
  • Stakeholder engagement
  • Consumer and community engagement.


End of Life Care Strategy Program Board

An SA Health End of Life Care Strategy Program Board has been formed to provide leadership and offer strategic oversight and advice on the planning and implementation of the Strategy.

Further information about the role of the Program Board and member views on what quality end of life means to them is available in the Terms of Reference and Position Statement.

Contact Us

Safety and Quality Unit

Ph: (08) 8226 6334

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