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Frequently asked questions when visiting the Diabetes Centre

Do I need a referral?

Yes your family doctor or a consultant can provide us with a referral, with information on which appointments are required.

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Can I bring my family or friend to my appointments?

Yes. Feel free to bring any significant persons with you to any of the appointments.

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Are there any costs for services?

No. Receiving diabetes information services is free. There are small fees for attending cooking classes to cover costs of food tasting's.

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How can I make a complaint or compliment about the Diabetes Centre?

Please feel free to utilise our suggestion box or talk to staff.

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What happens to your referral?

Your referral is kept in your The Queen Elizabeth Hospital case notes.

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What information does the Diabetes Centre record?

We record relevant health information and education plans.

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How is my confidentiality maintained?

Staff are required to maintain a high degree of confidentiality at all times.

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How is this service linked to my local doctor?

On referral from your local doctor we will send a letter to your doctor to outline the plan of education. On completion of the plan we also send another letter to let them know how the plan went.

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Who else can I contact for local and other services?

  • Adelaide Western General Practice Network - (08) 8244 3822
  • ANFE - (08) 8346 1317
  • Central Northern Adelaide Health Service - (08) 8342 8600
  • Charles Sturt Council - (08) 8408 1111
  • Commonwealth Carelink Centre - 1800 052 222
  • Diabetes South Australia - (08) 8234 1977
  • District Nurse - 1300 364 264
  • Ethnic Link - (08) 8241 0201
  • Mens Line Australia - 1300 78 99 78
  • Nunkuwarrin Yunti (Aboriginal Health) - (08) 8223 5217
  • The Queen Elizabeth Hospital - (08) 8222 6000
  • Pt Adelaide Enfield Council - (08) 8405 6600
  • Carers Australia Association - (08) 8271 6288

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