Frequently asked questions when visiting the Diabetes Centre
- Do I need a referral?
- Can I bring my family or friend to my appointments?
- Are there any costs for services?
- How can I make a complaint or compliment about the Diabetes Centre?
- What happens to your referral?
- What information does the Diabetes Centre record?
- How is my confidentiality maintained?
- How is this service linked to my local doctor?
- Who else can I contacts for local and other services?
Yes your family doctor or a consultant can provide us with a referral, with information on which appointments are required.
Yes. Feel free to bring any significant persons with you to any of the appointments.
No. Receiving diabetes information services is free. There are small fees for attending cooking classes to cover costs of food tasting's.
Please feel free to utilise our suggestion box or talk to staff.
Your referral is kept in your The Queen Elizabeth Hospital case notes.
We record relevant health information and education plans.
Staff are required to maintain a high degree of confidentiality at all times.
On referral from your local doctor we will send a letter to your doctor to outline the plan of education. On completion of the plan we also send another letter to let them know how the plan went.
- Adelaide Western General Practice Network - (08) 8244 3822
- ANFE - (08) 8346 1317
- Central Northern Adelaide Health Service - (08) 8342 8600
- Charles Sturt Council - (08) 8408 1111
- Commonwealth Carelink Centre - 1800 052 222
- Diabetes South Australia - (08) 8234 1977
- District Nurse - 1300 364 264
- Ethnic Link - (08) 8241 0201
- Mens Line Australia - 1300 78 99 78
- Nunkuwarrin Yunti (Aboriginal Health) - (08) 8223 5217
- The Queen Elizabeth Hospital - (08) 8222 6000
- Pt Adelaide Enfield Council - (08) 8405 6600
- Carers Australia Association - (08) 8271 6288