Four easy steps to get help at home
Country Health SA offers a wide range of community, in-home and residential aged care services to support you or your loved one to stay well and independent in your community. If you need help with everyday tasks or want to discuss other aged care service options Country Health can support you.
From July 2015, the Australian Government advised that to get access to most aged care services you must first register with the My Aged Care service. We can help you with the registration process. It is fine to have a family member or friend with you through this process if you wish.
If you have been assessed as being eligible for a Home Care Package, Country Health SA can help you find out what packages are available in your region.
Alternatively you can do your own research at the My Aged Care website, or you can phone 1800 944 912 to ask for support and advice to navigate the process.
If there are no home care packages available in your region, you may need to join a waiting list. If this happens, you might be offered a package at a lower level than you need and then be moved up to the right level of support when it is available.
Country Health SA will do their best to support you to find an alternate provider if they cannot assist you immediately.