Consumer engagement

SA Health values the positive contributions that consumers and the community make in improving health service quality, equity and management. We are committed to ensuring consumers and the community participate in health care decisions.

Policies, guidelines and tools are progressively being developed under the headings below.

Details and resources can be found on each category by clicking on the relevant topic.

• Consumer and community participation
• Consumer feedback and complaints management
• Consumer experience
• Health Literacy.

Contact

Diana Hopkinson

Project Officer

Telephone: (08) 8226 6422