Safety and quality

SA Health is committed to ensuring the South Australian health care system is safe, of a high quality and accessible for all.

The Safety and Quality (S&Q) Unit works in partnership with health services and consumers to improve patient safety and quality of care.

Its current priorities tie closely to the national agenda of the Australian Commission for Safety and Quality in Health Care

These priorities have been determined based on evidence of the greatest benefit for consumers, and focus on saving lives and reducing harm.

South Australian Patient safety reports have been developed to provide an overview of some significant achievements in a number of safety and quality programs.

SA Health is committed to ensuring that the experience of consumers using its services is as positive as possible.  In order to achieve this goal a number of processes have been put in place to assist SA Health to measure and understand the consumer’s experience.

The Measuring Consumer Experience SA Public Hospital Annual Reports detail the key findings, and further analysis of the consumer’s experiences will ensure that we meet the best standards for our consumers.


Michele McKinnon

Director, Safety & Quality Unit

Telephone: (08) 8226 6971


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